At Careers Verified, we go beyond narrowly defined clients’ issues; we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary lines of business, we help organizations find critical talent, access cutting-edge advice, and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation, etc., to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem-solving approach, and proven track record in our practice areas, combined with in-depth knowledge of the realities of the industries we serve.
We are recruiting to fill the position below:
Job
Title: Graduate Trainee Relationship
Officer
Locations: Abia, Abuja (FCT), Akwa Ibom,
Anambra, Bayelsa, Cross River, Delta, Ebonyi, Edo, Ekiti, Enugu, Imo, Kogi,
Kwara, Lagos, Ogun, Ondo, Osun, Oyo, Plateau, and Rivers
Employment Type: Full-time
Job
Summary
- We
are seeking ambitious, intelligent, and customer-focused graduates to join
our team as Graduate Trainee Relationship Officers.
- The
successful candidates will undergo structured training and gain practical
experience in customer relationship management, account acquisition,
sales, business development, and financial product promotion.
- The
role is suitable for graduates who are passionate about building
relationships, achieving sales targets, and developing a career in banking
and financial services.
Key
Responsibilities
- Develop
and maintain strong relationships with existing and prospective customers.
- Identify
and pursue opportunities to acquire new customers and grow the customer
base.
- Promote
and sell the bank's products and services, including savings/current
accounts, loans, cards, digital banking solutions, and other financial
products.
- Conduct
market and customer visits to identify business opportunities.
- Generate
leads through referrals, networking, direct marketing, and other approved
channels.
- Understand
customers' financial needs and recommend appropriate products and
solutions.
- Support
customer onboarding and ensure proper completion of account-opening
documentation.
- Follow
up with prospective customers to convert leads into active customers.
- Maintain
regular contact with assigned customers and provide excellent customer
service.
- Assist
customers with enquiries and escalate complex issues to the appropriate
team.
- Monitor
customer accounts and identify opportunities for cross-selling and
up-selling.
- Meet
assigned individual and team sales, acquisition, and revenue targets.
- Maintain
accurate records of customer interactions, prospects, sales activities,
and follow-ups.
- Comply
with all applicable banking policies, regulatory requirements, KYC
procedures, and internal controls.
- Participate
actively in training programmes, coaching sessions, team meetings, and
performance reviews.
- Prepare
and submit periodic sales and customer activity reports.
- Perform
other duties as assigned by the Relationship Manager or Branch Manager.
Training
Areas
As part of
the graduate trainee programme, candidates may receive training in:
- Retail
and Personal Banking
- Customer
Relationship Management
- Sales
and Business Development
- Financial
Products and Services
- Account
Opening and Customer Onboarding
- KYC
and Regulatory Compliance
- Digital
Banking Solutions
- Credit
and Loan Products
- Prospecting
and Lead Generation
- Professional
Communication and Negotiation
- Banking
Operations and Risk Management
Requirements
- Candidates
should possess a Bachelor's Degree or HND from a recognized
institution.
- A
minimum of Second Class Lower / Lower Credit or equivalent may be
required.
- NYSC
completion or exemption
- 0–2
years of relevant experience; fresh graduates are encouraged to apply.
- Strong
interest in banking, sales, customer relationship management, and business
development.
- Excellent
verbal and written communication skills.
- Strong
interpersonal and relationship-building abilities.
- Good
numerical and analytical skills.
- Ability
to work independently and as part of a team.
- Target-driven,
proactive, confident, and result-oriented.
- Good
presentation, negotiation, and persuasion skills.
- Basic
knowledge of Microsoft Office and digital tools.
- Willingness
to work in a field-based or branch environment and engage with customers
when required.
Application
Closing Date
31st
December, 2026.
How
to Apply
Interested
and qualified candidates should:
Click here to apply online
