Vacancy: Junior Content Quality Guru
Job Ref.: MHL-110335
Contract: 6 Months Fixed-Term Contract
Can you be a gatekeeper? Are you detail-oriented and good at multitasking?
Our leading online classifieds division is looking for a Junior Content Quality Guru in Nairobi, Kenya.
Job Ref.: MHL-110335
Contract: 6 Months Fixed-Term Contract
Can you be a gatekeeper? Are you detail-oriented and good at multitasking?
Our leading online classifieds division is looking for a Junior Content Quality Guru in Nairobi, Kenya.
We are looking for someone who is
available to start immediately.
The person should have:
The person should have:
- Eye for fine detail
- Excellent written and oral communication
skills (English and Kiswahili)
- Excellent time management skills
- Knowledge of online classifieds
- Knows how to read between the lines and knows
that when a deal is too good to be true, probably is
- Strong decision making skills
- Strong analytical skills
- Ability to work in a shift environment
- Flexibility
Duties and responsibilities
- Deciding what classifieds advertisements go
live/ published on the site while observing the set guidelines
- Publishing of high quality advertisements on
our site
- Meeting and exceeding daily and weekly targets
set by the Line Manager
- Resolving customer complaints, questions and
queries via phone, email, social media (e.g. Twitter, Facebook, Blog,
etc.), online chat with direction from the customer service manager
- Ensures advertisements are published to the
site on time
- Contacting customers as provided by the Team
Lead to clarify reasons for advertisements deletion
Requirements
- Bachelor’s degree in Business, Communication,
Marketing, English or related studies
- 1 + year of online media and customer service
experience
- Experience performing quality control tasks
such as moderation in an online environment
- High proficiency in MS-office computer
packages
- High proficiency in English and Kiswahili
- Applicants must be flexible and willing to
work shift hours
Work Conditions
This is a fixed-term contract position with shift work including weekends, odd hours and public holidays.
You will be contributing vital insights, creating stellar customer service and learning from experts in the e-commerce environment.
You will be immersed in an amazing community of technology culture that thrives on proactivity, initiative and out-of-box thinking.
If you believe you are the missing link and would like to be part of our team, please forward a comprehensive CV listing relevant skills and experience with a cover letter to the attention of Human Resources department.
This is a fixed-term contract position with shift work including weekends, odd hours and public holidays.
You will be contributing vital insights, creating stellar customer service and learning from experts in the e-commerce environment.
You will be immersed in an amazing community of technology culture that thrives on proactivity, initiative and out-of-box thinking.
If you believe you are the missing link and would like to be part of our team, please forward a comprehensive CV listing relevant skills and experience with a cover letter to the attention of Human Resources department.
The candidate must be ready to start
by mid-June 2016.
Applications close on Monday 13th June 2016
Application guidelines:
Interested candidates who fully meet the above requirements should send their applications along with a detailed Curriculum Vitae indicating expected salary and their daytime contact, to getajob015@gmail.com (Subject of the email should be the title of the POSITION APPLIED FOR & THE JOB REF)
If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.
Applications NOT MEETING minimum requirements will not be considered.
Applications close on Monday 13th June 2016
Application guidelines:
Interested candidates who fully meet the above requirements should send their applications along with a detailed Curriculum Vitae indicating expected salary and their daytime contact, to getajob015@gmail.com (Subject of the email should be the title of the POSITION APPLIED FOR & THE JOB REF)
If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.
Applications NOT MEETING minimum requirements will not be considered.
Note: We do not charge any fees for receiving and reviewing applications or for interviews
