Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott
has more than 361,000 people working worldwide at managed or franchised
properties and corporate offices. Marriott has been consistently recognized as
a top employer and for its superior business ethics. The company also manages
the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton
Rewards® program, which together surpass 49M members.
We
are recruiting to fill the position below:
Job Title: Assistant Loss Prevention Manager
Job
ID: 26123139
Location: Ikot Ekpene, Akwa Ibom
Job type: Full-time
Career area: Loss Prevention & Security
Job Summary
Assists
in the management of the daily functions of the department to provide
protection of property assets, employees, guests and property.
Maintains
logs, certifications and documents required by law and Standard Operating
Procedures.
Assists
in the training of staff in established emergency procedures and implements
accident and fire prevention procedures.
Promotes
guest and employee satisfaction while achieving the operating budget.
Core Work Activities
Managing
Security/Loss Prevention Operations:
Assists
in conducting hazard and risk assessments at the property to include quarterly
OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
Complies
with applicable federal, state and local law and safety regulations.
Maintains
logs, certifications and documents required by law and Standard Operating
Procedures.
Supervises
and reviews initial incident investigations and promote a timely responses for
all reported incidents.
Follows
proper key control guidelines in loss prevention and in the property.
Assists
with promotion and implementation of accident and fire prevention procedures.
Incorporates
into patrols, which encompass all areas of the property's interior and
exterior, an inspection tour of recording system.
Follows
up on all unusual activities in and around the property that would impair the
well being of guests and employees.
Handles
complaints, settles disputes, and resolves grievances and conflicts, or
otherwise negotiates with others.
Promotes
action plans to monitor and control risk.
Oversees
all loss prevention operations to include but not limited to patrol process,
emergency response, investigations (initial and follow up) for all guest and
employee related incidents, shipping and receiving process (makes
recommendations for improvement), electronic key system and manager on duties
responsibilities.
Assists
with first aid program for guests and employees.
Assists
with the claims process and protects company assets by closely monitoring the
General Liability and Worker's Compensation cases.
Works
closely with Meeting Planners to facilitate a successful and safe experience
for guests.
Managing
and Conducting Human Resources Activities:
Interviews,
selects and trains employees.
Appraises
employee’s productivity and efficiency for the purpose of recommending
promotions or other changes in status.
Provides
for the safety and security of the employees or the property.
Monitors
employee attendance and records absences/tardiness.
Helps
direct supervisors to achieve their own development goals.
Conducts
annual performance appraisal with direct reports according to Standard
Operating Procedures.
Ensuring
Exceptional Customer Service:
Meets
quality standards and customer expectations on a daily basis.
Identifies
the educational needs of others, develops formal educational or training
programs or classes, and teaches or instructs others.
Inspects
and critiques the performance of the loss prevention department to establish
and maintain a high level of professionalism and customer service.
Provides
services that are above and beyond for customer satisfaction and retention.
Additional
Responsibilities:
Analyzes
information and evaluates results to choose the best solution and solve
problems.
Develops
liaison with local law enforcement and emergency services.
Informs
and/or updates executives, peers and subordinates on relevant information in a
timely manner.
Provides
information to supervisors and co-workers by telephone, in written form,
e-mail, or in person.
Requirements
Education
and Experience:
High
School Diploma or GED; 3 years experience in the security/loss prevention or
related professional area
OR
Bachelor’s
Degree from an accredited university in Criminal Justice or related major; 1
year experience in the security/loss prevention or related professional area.
Application Closing Date
Not
Specified.
How to Apply
Interested
and qualified candidates should:
Click here to apply online
Note: This position is for
Nigerian (local) only
