Our Client: A leading FMCG based in
Kenya
Job Title: Account Manager
Job Location: Nairobi, Kenya
Responsibilities
- Develop
long-term relationships with assigned customers by connecting with key
business executives and other stakeholders.
- Liaise
between customers and cross-functional internal teams to ensure the timely
and successful delivery of customer orders according to customer needs.
- Operate
as the lead point of contact for all matters specific to assigned
customers and as an interface between the customer and all relevant
divisions.
- Communicate
clearly the status of orders – both to clients and relevant contact people
within the company, highlighting or escalating issues requiring resolution
to key internal people.
- Forecast,
track and report on key account metrics
- Continually
seek out opportunities for new business within assigned customers, develop
and present proposals with relevant internal input and lead on contract
negotiation activities.
- Play
an integral role in new business pitches and hold responsibility for the
effective on-boarding of new clients.
- Keep
self informed of internal operations that impact service delivery to
assigned customers so as to anticipate service challenges and manage these
in a proactive manner.
Qualifications and Skills:
- BA/BS
degree or equivalent
- 5+
years’ account management experience in a customer focused organisation,
preferably in an FMCG environment.
- Demonstrable
ability to communicate, present and influence credibly and effectively at
all levels of the organization, including executive level.
- Experience
of delivering client-focused solutions based on customer needs
- Proven
ability to manage multiple projects while paying strict attention to
detail
- Excellent
listening, negotiation and presentation skills
- Excellent
verbal and written communications skills
How to Apply
Send your CV (in Word format) titled with your Name via email with the Subject Line as “Account Manager” to jobs@genesisconsult.net not later than 30 April 2016.
Send your CV (in Word format) titled with your Name via email with the Subject Line as “Account Manager” to jobs@genesisconsult.net not later than 30 April 2016.
No phone
calls please.
In your application, please specify:
- Current
Gross Salary with Benefits;
- Expected
Gross Salary with Benefits; and
- Experience
in FMCG Sector.
