The Competition
Authority of Kenya (the Authority) is a statutory Agency established under the
Competition Act No.12 of 2010.
The Authority’s
mandate is to promote and safeguard competition and also protect consumers from
unfair and misleading market conduct.
ICT Officer / Helpdesk
Assistant
1 Position
The successful
candidate will be reporting to the Manager, ICT
Job Summary: The position is responsible for
providing ICT system users support, operational support to CAK’s core IT
operations and implementation of ICT policies and procedures.
Principal Responsibilities
- ICT Support
- Develop draft ICT specifications
- Involved in inspection of procured goods and services
- Provide user support.
- Conduct requisite training to all users in the Authority on information systems.
- Monitor the level of ICT usage within the Authority and document the skills gaps that require further training.
- Create a knowledge base on ICT products and services for the Authority.
- Carry out analysis of user requirements and procedures with the objective of automating or enhancing the already existing infrastructure.
- ICT Maintenance
- Carry out analysis of user requirements and procedures with the objective of automating or enhancing the already existing infrastructure including telecommunications systems, network switching systems, hardware and other software solutions with a view of minimizing/eliminating downtimes.
- Constantly monitor bandwidth utilization and ICT infrastructure security.
- Test hardware and software to ensure adherence to the set specifications as well as evaluating their efficiency, reliability and compatibility with the technological developments.
- Implement computer security measures and guidelines to safeguard information and databases against malicious or unauthorized access, modification, destruction and virus attacks.
- Create backup schedules for files and data, carry out the back ups and test for effectiveness on a continuous basis.
- Schedule preventive maintenance.
- Maintain ICT equipment inventory and hardware
- Maintain corporate-wide messaging system for the Authority.
Required Qualifications
- Education and Knowledge
- Diploma in Computer system Engineering and hardware maintenance or related field; and
- Qualifications in MCITP/CCNA/ITIL.
Experience
- At least 3 years’ experience in a similar position;
- Specialist knowledge in ICT support; and
- Experience in ICT hardware and software maintenance.
If you believe
you are the right candidate for this position and can clearly demonstrate your
ability to meet the qualifications given, please submit your application with a
detailed CV stating your current position, qualifications, experience, names,
addresses (including email) and telephone number of three (3) referees, your
email address and day time telephone contacts together with copies of your
certificates and testimonials to:
The Head of
Human Resources & Development
Competition
Authority of Kenya
P O Box 36265 –
00200
Nairobi
So as to reach
him not later than close of business on 27th June, 2014
Only shortlisted
candidates will be contacted.
Canvassing will
lead o automatic disqualification.
Applications may
be dropped at the Records office, located at Kenya Railways Headquarters,
Ground Floor Block ‘D’
NB: The Competition Authority of Kenya is “An Equal Opportunity
Employer” Women, Youth and persons living with disabilities are encouraged to
apply.
