Position: Sales
Graduate Trainees
Reports To: Area Sales Manager
Department: Sales
Purpose of the Position
To provide sales, delivery and merchandising service to a
prescribed region, developing and maintaining an excellent customer service
record at all times. This role should take pride in the delivery of goods to
the customer whilst making the process as simple and flexible as possible.
Main Responsibilities
·
Deliver product on a regular basis determined by a delivery plan
and set route to a specific set of customers within the agreed window of time.
·
Establish and maintain excellent customer relationships by
providing an efficient, reliable, friendly and courteous service to all
customers
·
Maintain the highest standard of service by maintaining the
required supply of stock to ensure a 100% service level through full fixtures
with no ‘stock outs’ as per the agreed customer service level package
(Including Merchandising Plano-gram / counting stock / replenish / collect Sale
or Return products) to the highest standard.
·
Complete all required paperwork for the Business and for the
Customer accurately and in full in line with the agreed company standard.
·
Communicate effectively with customers and maintain up to date
information regarding new initiatives, prices, promotions, new product listings
and product de-lists.
·
Pick orders accurately from the van against the picking list and
ensure they are checked and signed for by each customer
·
Provide information and feedback to the Area sales Manager, on
Customer requirements and competitor activity on your route
You Will Responsible/Accountable For:-
·
The goods loaded into the back of your van, both in terms of the
condition of these goods which must be in pristine condition and ready for sale
and for accountability for stock take purposes.
·
Targets of the month (volume, distribution)
·
Cash collection on a daily basis
·
Bad debts
·
The correct use of and maintenance of all equipment supplied by
the company.
·
The safe handling and maintenance of the company vehicle to
include all daily checks for oil, water, tyre pressures etc., as well as the
cleanliness of the exterior and cab.
·
Completing all of the “end day” tasks as required and any other
duties as may be required by the company from time to time.
Required Qualifications
·
Must have completed Secondary education -KCSE- C plain
·
Must be a fresh university graduate preferably in Business,
Economics, Marketing, Mathematics or Statistics
·
Clean Driving License –Class BCE
·
Good understanding of basic computer skills
·
Demonstrable customer service skills/relationship building
·
Key Competencies and Skills
·
Excellent communication skills
·
Dynamic and flexible
·
Relationship builder
·
Strong negotiation and persuasion skills
·
Ability to read and understand reports
·
Ability to work in a team
Application Deadline: 8th November, 2013
NB: Must be
ready to join immediately.
Interested applicants should forward resume to the recruit@kenafricind.com
