ICT Manager Job in Kenya

ICT Manager

Purpose and Descriptor of the Role
 
This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year.
 
Reporting relationships
  • Reporting to: Head of ICT
  • Reportees: IT Support Staff
Key Outputs
 
The following key outputs are required from this role:

Budget Control
  • Responsible for the financial management of the area, including budget and expense monitoring.
Team Effectiveness
  • Individually accountable for customer/client service delivery through efforts of a team, for periods of 3 months up to a year.
  • Accountable for others' time, task and output quality, for periods of up to 1 year.
  • Balances own priorities with directing and motivating others.
  • Plans and assigns work over the applicable period.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.
Technical Consultation
  • Provides consultancy services where required.
Vendor & Contract Management
  • Responsible for IT Contracts Management.
  • Manages the relationship between service providers and the organization, including negotiations, contractualisation, service and support (SLAs).
IT Service Delivery Management
  • Oversees the functional unit and is accountable for the efficient operation of the area.
  • Provides thought leadership (operational and tactical focus) for IT resources.
  • Ensures continuous service and systems security.
  • Responsible for aligning technology and technology support to business needs.
  • Responsible for infrastructure management in area of responsibility.
  • ICT risk and governance management
Key Competencies
  • Technical Knowledge
  • Ownership
  • Planning & Organizing
  • Decision Making
  • Business Awareness
  • Aligning Performance for Success
Qualification required:
  • Bachelor’s degree in Computer Science or related field. A Master’s Degree or Diploma will be an added advantage.
  • Minimum of five years working experience in a high commercial ICT environment related to planning, design, development, implementation and maintenance of LAN/WAN and huge commercial ICT infrastructure and networking is required.
  • Professional technical qualification in CISCO, WAN/LAN, MPLS and Networks routing technologies. ITIL and project management certificate is an added advantage.
Application procedure:
 
Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee. 

All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com. 

Applications should be received by 25th July 2013. 

Only shortlisted candidates will be contacted. 


On the subject matter of the email please indicate the position you are applying for.