ICT Manager
Purpose and Descriptor of the Role
Purpose and Descriptor of the Role
This role is
responsible for delivery of a variety of IT services to support business
objectives and is individually accountable for achieving results through
others, over periods of 3 months to a year.
- Reporting to:
Head of ICT
- Reportees: IT
Support Staff
Key
Outputs
The following key
outputs are required from this role:
Budget Control
Budget Control
- Responsible for
the financial management of the area, including budget and expense
monitoring.
Team
Effectiveness
- Individually
accountable for customer/client service delivery through efforts of a
team, for periods of 3 months up to a year.
- Accountable for
others' time, task and output quality, for periods of up to 1 year.
- Balances own
priorities with directing and motivating others.
- Plans and
assigns work over the applicable period.
- Guides and
directs staff to achieve operational excellence standards.
- Creates a
climate for optimal performance.
- Manages
performance.
- Selects
potential staff to sustain customer/client service delivery.
Technical
Consultation
- Provides
consultancy services where required.
Vendor
& Contract Management
- Responsible for
IT Contracts Management.
- Manages the
relationship between service providers and the organization, including
negotiations, contractualisation, service and support (SLAs).
IT
Service Delivery Management
- Oversees the
functional unit and is accountable for the efficient operation of the
area.
- Provides thought
leadership (operational and tactical focus) for IT resources.
- Ensures
continuous service and systems security.
- Responsible for
aligning technology and technology support to business needs.
- Responsible for
infrastructure management in area of responsibility.
- ICT risk and
governance management
Key
Competencies
- Technical
Knowledge
- Ownership
- Planning &
Organizing
- Decision Making
- Business
Awareness
- Aligning
Performance for Success
Qualification
required:
- Bachelor’s
degree in Computer Science or related field. A Master’s Degree or Diploma
will be an added advantage.
- Minimum of five
years working experience in a high commercial ICT environment related to
planning, design, development, implementation and maintenance of LAN/WAN
and huge commercial ICT infrastructure and networking is required.
- Professional
technical qualification in CISCO, WAN/LAN, MPLS and Networks routing
technologies. ITIL and project management certificate is an added
advantage.
Application
procedure:
Applicants should
email their applications attaching a detailed curriculum vitae and a letter
indicating why they are interested in and qualified for the position and the
names of three referees who can provide confidential assessment of their
capabilities to a Search Committee.
All communications
relating to applications for this position should be addressed to email
address: therecexpert@gmail.com.
Applications should
be received by 25th July 2013.
Only shortlisted
candidates will be contacted.
On the subject matter
of the email please indicate the position you are applying for.