Our Client, a utility company mandated to provide cost effective
and affordable quality water and sanitation services in Kenya, seeks to recruit
goal-oriented, self-motivated and qualified persons to fill the following
management positions:
Position: Manager Business Operations
Position: Manager Business Operations
Reporting to: General Manager
Business and Customer Service
Job Grade: 3
Job Purpose:
To supervise and coordinate revenue billing and collection
function and assist in the formulation of related policies and procedures.
Implementation of the overall Strategic Plan with emphasis to business
operations.
Key Result Area / Principle Accountabilities and Duties
- To
ensure the billing cycle does not fall behind schedule by liaising with
other officers.
- To
strategize on the most appropriate revenue collection methods.
- Assist
in the interfacing of both financial and commercial information to
eliminate fraud, and enhance revenue base for the Company.
- Ensure
prompt collection of revenue in liaison with the Business Units managers
and other functions charged with revenue generation.
- Oversee
the operations of metering, billing and servicing of related equipments,
tools and stationery.
- Manage
customer satisfaction levels according to expectation.
- Any
other duties as may be assigned by the management from time to time.
Education, Professional Qualifications and Work Experience:
- Bachelor’s
degree from a recognized university;
- Post
Graduate qualification in a business related field;
- 5
years experience with at least 3 years at management level in a similar or
comparable position in a busy commercial entity;
- Be
a registered member of a relevant professional body.
Required Skills and Competencies:
- Have
demonstrated outstanding professional competence in revenue generation and
collection activities in work performance and results;
- Must
be able to lead a team in a diverse work environment;
- Should
posses excellent interpersonal communication skills;
- Must
possess strong computer skills;
- Ability
to lead a team in dynamic environment.
The position is senior and demand excellent people management
and development skills, written and oral communication skills both in English
and Kiswahili, and high degree of honesty and integrity.
Candidates who meet the above specifications and have the drive to join a highly motivated work team, should submit their applications with a detailed CV giving three (3) names of referees, attach copies of Higher Education Loans Board (HELB) Clearance Certificate and KRA Tax Compliance Certificate.
Provide a reliable telephone and e-mail contact of self and referees, clearly quoting the reference numbers to reach us on or before Monday 16th July 2012 addressed to
DN/A 1318
P.O. Box 49010 - 00100,
Nairobi
Candidates who meet the above specifications and have the drive to join a highly motivated work team, should submit their applications with a detailed CV giving three (3) names of referees, attach copies of Higher Education Loans Board (HELB) Clearance Certificate and KRA Tax Compliance Certificate.
Provide a reliable telephone and e-mail contact of self and referees, clearly quoting the reference numbers to reach us on or before Monday 16th July 2012 addressed to
DN/A 1318
P.O. Box 49010 - 00100,
Nairobi
