Our client in Kenya is a licensed franchisee of Kentucky Fried Chicken (KFC) which is the world’s most popular chicken restaurant chain in the world with a network of stores across 109 countries. They are establishing restaurants in the Junction and the Galleria Malls in Nairobi Kenya in June 2011.
This is an excellent opportunity for Kenyans just starting their careers or progressive Kenyans who are interested in this industry and are looking for exciting opportunities to grow and excel. If you want to be part of a winning team find out why Life Tastes Better with KFC by applying today!
We seek applications for team members for the following teams that make up the restaurant:
* Customer Service Team Member (CSTM) – this is the team that interacts directly with clients at the frontline and ensures that the service area in the customer area is presentable at all times. Typical activities for customer service teams include cashiering, assembling orders, cleaning and waiting on clients.
* Food Service Team Member (FSTM) – This is the team that is involved in preparing and cooking the world’s famous chicken.
These roles require Kenyans that can cope well with strenuous physical demands including:
* staying on your feet for several hours and working under pressure
* physical activities in the restaurant such as lifting goods, cleaning the restaurant
* working in both high kitchen temperatures and in extreme low temperatures of a cold room
* physical activities in the restaurant such as lifting goods, cleaning the restaurant
* working in both high kitchen temperatures and in extreme low temperatures of a cold room
Successful Kenyan Job applicants will receive extensive practical and theoretical world-class training to enable them fulfill their roles and ensure that they succeed on the job however they must meet the following criteria:
Customer Service Team Member Food Service Team Member
Customer Service Team Member Food Service Team Member
* Good oral communication skills with ability to build rapport with clients
* Proficiency in oral and written English
* Customer focus and orientation towards hospitality
* Interpersonal & relationship building skills
* Good personal presentation and grooming
* A service orientation and attitude
* Enthusiasm, self-drive and energy
* Team-working ability
* Quality conscious and attention to details
* Relevant qualifications e.g. customer service, hospitality, front office etc
* Willingness for shift working including working weekends and public holidays
* Proficiency in oral and written English
* Customer focus and orientation towards hospitality
* Interpersonal & relationship building skills
* Good personal presentation and grooming
* A service orientation and attitude
* Enthusiasm, self-drive and energy
* Team-working ability
* Quality conscious and attention to details
* Relevant qualifications e.g. customer service, hospitality, front office etc
* Willingness for shift working including working weekends and public holidays
* Customer focus and orientation i.e. values customer satisfaction
* Personal Organization
* Ability to with hands at a fast pace
* Consistency and reliability
* A service orientation and attitude
* Team-working ability
* Personal hygiene and grooming
* Quality conscious and attention to details
* Relevant qualifications e.g. hospitality, food & beverage and catering
* Willingness for shift working including working weekends and public holidays
* Personal Organization
* Ability to with hands at a fast pace
* Consistency and reliability
* A service orientation and attitude
* Team-working ability
* Personal hygiene and grooming
* Quality conscious and attention to details
* Relevant qualifications e.g. hospitality, food & beverage and catering
* Willingness for shift working including working weekends and public holidays
If you feel you meet the above requirements, kindly forward an application letter indicating your suitability to the role, together with a copy of your updated resume, and your current salary and benefits package as follows:
o Applicants for Food Service to: fstm@peopleinsightslimited.com;
o Applicants for Customer Service to: cstm@peopleinsightslimited.com
Job applications should be received on or before Tuesday 31st May 2011. Interview invitations will be sent by email at very short notice, therefore applicants are advised to check emails regularly and clearly provide daytime telephone contacts. Only shortlisted Kenyan candidates will be contacted.o Applicants for Customer Service to: cstm@peopleinsightslimited.com
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