Villa Park Hotels and Suites is a beautiful, fantasy-like journey into a glamorous world of pure luxury, privacy, exceptional service and gratifying indulgence. Founded in 2007 to add a touch of professionalism to the hospitality and tourism industry, it is located in one of the most secured and serene locations in Lagos.
We
are recruiting to fill the position below:
Job Title: Order Taker
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
Receive
and coordinate restaurant and room-service orders to ensure guests receive
accurate, timely and courteous service.
Responsibilities
Take
food and beverage orders by telephone or in person and enter them accurately
into the POS system.
Explain
menu items, availability and prices clearly to guests.
Confirm
room numbers, guest details, special requests and dietary or allergy
information, and relay them to the appropriate team.
Coordinate
with kitchen, bar and service staff to monitor order preparation and delivery.
Check
order accuracy, communicate delays and follow up guest concerns promptly.
Maintain
order records and comply with hotel service, hygiene and billing procedures.
Requirements
Minimum
of SSCE; OND or training in Hospitality or a related discipline is an
advantage.
At
least 1 year of restaurant, room-service or order-taking experience.
Clear
communication, good telephone etiquette and strong customer service skills.
Ability
to use a POS system, multitask and work accurately under pressure.
Ability
to work shifts, weekends and public holidays.
Application Closing Date
13th
October, 2026.
How to Apply
Interested
and qualified candidates should submit their CVs to: villaparkhotelabuja@gmail.com using "Order
Taker" as the subject of the email.
Note: Shortlisted candidates will be informed via email and/or telephone.
