Evidence Action's mission is to fill the gap between what is effective in global health and development and what is implemented at scale. One of our flagship programs is the Deworm the World Initiative, which envisions a world where all at-risk children have improved health, increased access to education and better livelihoods potential as a result of being free of intestinal worms.
We
are recruiting to fill the position below:
Job Title: Manager, Field Operations, MLE, West & Central
Africa
Location: Abuja
Direct reports: Country Field operations leads (ranging from Senior Associates
to Associate Managers, MLE, Field Operations)
The Role
- The Manager, Field Operations is responsible for supporting all
Evidence Action's monitoring and evaluation field operations for programs
within the West and Central Africa Sub-region (Nigeria, Liberia and
Cameroon).
- This is an exciting position that involves overseeing program
research and learning activities, coordinating MLE support for programs
within the sub-region, leading the development and review of monitoring
plans, supporting research and learning projects and coordination between
MLE and government stakeholders and other implementing partners as needed.
- A critical part of achieving this is managing systems to ensure that
the quality of data for all Evidence Action sub- regional programs meet a
high level of standard.
- Please note that this is a contract position for a duration of one
year.
Responsibilities
Planning
and Coordination of MLE Support for Programs within the Sub-region:
- Improve on and streamline MLE activities ensuring they are
comprehensive, cost-efficient, and well-designed to meet program goals.
Adopt the most cost effective (and quality) means and ways available in
the execution of the budget
- Review and track program MLE results and support the interpretation
and application of the results, facilitating data-driven decision-making
by program teams in the sub-region
- Ensure adequate representation of MLE team in meetings with program
teams, partners and government stakeholders (as required and appropriate)
- Collaborate with the MLE Strategy and Delivery teams to ensure
unified understanding of sub regional programs data needs to ensure that
the MLE team deliver program needs on time
- Coordinate MLE support to state and national partners and government
stakeholders
- Conduct site visits to ensure MLE activities are being implemented
as appropriate, meet local context, and deliver support with MLE activity
implementation as required.
- Establish and manage strategic partnerships with M&E vendors,
where needed, to achieve program MLE goals
- Oversee the sourcing for vendors required to support MLE activities
within the programs in the sub-region and manage budget, timelines and
deliverables by vendors
- Support MLE Strategy team's research and learning projects to
address specific gaps in knowledge about the programs within the
sub-region, including the design (methods and sampling), draft and pilot
of surveys and survey protocols analysis plans, data collection, cleaning
and analysing data, and reporting.
- Make contributions towards the MLE newsletter, sub regional,
regional, global, internal and external publications
Data
Collection Activities for all Evidence Action programs in the Sub region:
- Manage country teams and resources to achieve all data collection
objectives- both quantitative and qualitative, to ensure relevant and
reliable data is collected for MLE plans
- Coordinate with the program team to ensure free flow of information
for planning data collection, and maintain ‘instant feedback' information
systems as well as share information with the program team as required
- Development of efficient logistical tools for field teams, basic
standards and best-practices for collecting data; including conducting
back-checks/spot-checks and documentation of field activities
- Lead the development and maintenance of relevant databases for
tracking and managing program information
- Review process monitoring reports shared by the Data Learning team
and provide context-based input, capturing and disseminating lessons
learnt from monitoring activities as well as tracking improvements in
those significant areas over time to ensure that learnings are translated
to program improvements
Field
Operation Team Management:
- Manage the annual MLE team work plans in line with defined scope of
work and priorities for the programs in the sub region. Track activities
against the work plan, ensuring monitoring and reporting timelines are met
- Draft annual program MLE budgets for scope of work defined by the
MLE Strategy Leads to properly budget for planned MLE activities for all
programs in the sub-region. Oversee MLE expenditures as approved in the
budget, and, routinely, check that actual expenditures vs allocated budget
are within a sustainable range
- Coordinate the need assessment, recruitment and onboarding of MLE
staff in the sub region in collaboration with the MLE leadership, HR Manager
and the necessary representatives from program teams
- Manage country MLE team efforts ensuring compliance to and the
high-quality implementation of all M&E activities and that they meet
all set deliverables
- Working with Program and MLE teams, identify areas for capacity
development, professional development and skill building and develop plans
to address those areas for improvement for MLE teams within the sub-region
- Establish and maintain clear and comprehensive reporting templates
and timelines to meet internal and external reporting needs
- Support the development of MLE best practices within the
organisation and facilitate lesson sharing across Evidence Action
geographies
- Manage and contribute to innovative systems and tools to train staff
as stipulated in the MLE staff training protocol
Other:
- Perform any other monitoring, evaluation and learning duties as may
be required and assigned by the supervisor to support the team's shared
objectives.
Key Performance Indicators
- Surveys and other data collection assignments are designed
collaboratively with MLE-S
- Continuous iteration and improvement of developed systems,
protocols, procedures and sharing of relevant feedback to enhance quality
training
- Data collation vendors meet the data collection obligation as
contracted
- Timely collection of monitoring data for all programs in the sub
region
- All country programs collect and report data electronically on
available systems e.g. CTO, DHIS2
- Sustain and/or improve the quality of data collected for program
monitoring and evaluation
- Maintenance of standards and best practices for survey roll out from
design to training, data collection and reporting
- Efficient and effective management of budgetary resources with
strict adherence to the finance policy
- Make learning resources available to program team for review and
decision making after monitoring activities
- Timely submission of activity progress reports i.e. every Monday of
a new week
- Continuous growth in team building, collaboration and leadership
skills as evidenced by feedback from direct reports, supervisors, external
stakeholders and other support teams
- Field Operation team members' professional development goals are met
annually within reason
- Field Operation's teams have the right equipment and materials to
conduct their activities and proper accountability is maintained
Requirements
- Master's Degree in a relevant field with strong public health,
development economics, statistics background;
- 7+ years of experience of M&E programs in the West and Central
Africa region particularly ( Nigeria, Liberia and Cameroon)
- Strong technical skills and capacity, with at least 4 years of
practical experience managing and working directly with large teams to
implement data collection protocols
- Fluency "able to express oneself easily and articulately"
writing and, reading
- Proficiency in speaking in French and English language is a key
requirement. We encourage French speakers to apply, as their language
skills are especially relevant to this role's nature and responsibilities
- Demonstrable experience working with teams in different countries to
implement surveys, support program implementation and other data
collection assignments
- Experience using electronic data collection platforms, specifically
survey CTO
- Excellent communication and interpersonal skills.
- Willing to travel on short notice, to multitask, to work in
ambiguity and to respond to instruction from multiple sources.
- Naturally inquisitive and curious, detail-oriented and organised;
- Inspired by Evidence Action's mission to bring proven interventions
to scale, improving the lives of millions;
Working
conditions:
- This position will require coordinating closely with the M&E
team members within the West and Central Africa region and global offices
with varying time differences, languages and work culture. It also
requires travel across country programs.
Position
Location:
- This role will be based in either of the WCA countries that is
(Nigeria or Cameroon) ( depending on the candidates nationality and work
status)
- We are unable to sponsor or take over sponsorship of any employment
visa at this time.
- Applicants must be legally authorized to work in Nigeria or Cameroon
for roles based in these countries.
Application Closing Date
Not
Specified.
How to Apply
Interested
and qualified candidates should:
Click here to apply online
