CoreTEC
Systems & Solutions is and ICT company that offers total end to end
solutions: ERPs, CBS, CMS, Web Portals, and Document Management & Mobile
Solutions.
We provide
our solutions in a User centric model, committed to delivering on-time and on
budget
The
successful applicants must be driven, results oriented with a “can do it”
attitude and with proven track records in their areas of specialization as
indicated below;
Project Manager
(1
Position)
Job Overview: This role will take on the management of client projects with the goal of delivering every project on time, within budget and within scope.
Reporting to: This role reports to GM Project Management & Operations and is within the Project Management & Operations Division.
Qualifications, Experience & Competencies
Job Overview: This role will take on the management of client projects with the goal of delivering every project on time, within budget and within scope.
Reporting to: This role reports to GM Project Management & Operations and is within the Project Management & Operations Division.
Qualifications, Experience & Competencies
- Bachelor’s
degree in any field
- Certification
in Project Management
- PC
Proficiency i.e. MS Office
- 5
- 8 years’ experience with at least 3 years in management position
Core
Competencies for the Role
- Excellent
Communication Proficiency
- Interpersonal
skills
- Team
player and builder
- Business
Acumen
- Ethical
Conduct
- Leadership
skills
- Performance
Oriented
- Personal
Effectiveness/Credibility
- Customer
driven
- Strategic
Thinking
Team Lead –
Project Management & Operations
(1
Position)
Job Overview: The Team Lead - Project Management & Operations (Financial Services & Integrating Solutions) reports to the GM - Project Management & Operations and will provide support in overseeing the day to day operations of the business segments under Financial Services & Integrating Solutions.
Job Overview: The Team Lead - Project Management & Operations (Financial Services & Integrating Solutions) reports to the GM - Project Management & Operations and will provide support in overseeing the day to day operations of the business segments under Financial Services & Integrating Solutions.
This role is the second point of contact within the Division and may assume overall responsibility in the absence of the General Manager.
The Team Lead supports in the provision of strategic leadership and policy direction to Segment Management operations by being responsible for all contractual agreements within the Financial Services & Integrating Solutions from an operational perspective and ensuring realistic and practical commitments are made to clients.
The Financial Services & Integrating Solutions Unit comprises of the Financial Services, Mobility, E-Cloud Computing, Data & Integration Solutions and Outsourcing & Contact Centre Business Segments.
Qualifications, Experience & Competencies
- Bachelor’s
degree in any field
- Master’s
in Business related field
- Masters
in ICT is an added advantage
- 7
– 10 years’ experience with at least 3 years in management position
- 5
years in systems analysis
- Negotiation
skills
- Problem
solving skills
Core
Competencies for the Role
- Excellent
Communication Proficiency
- Interpersonal
skills
- Team
player and builder
- Business
Acumen
- Ethical
Conduct
- Leadership
skills
- Performance
Oriented
- Personal
Effectiveness/Credibility
- Customer
driven
- Strategic
Thinking
Segment Team
Leader
(2
Positions)
Job
Overview: The Segment
Team Leader provides support to the relevant Asst. GM Project Management &
Operations in overseeing the day to day operations of the business segment
under his/her care.
This role also provides leadership to the Business Analysts and Functional Experts within their area of assignment.
The Segment Team Leader supports from an operational perspective and ensuring that the commitments made to the clients are realistic and are met.
Reporting to: Assistant GM Project Management & Operations
This role also provides leadership to the Business Analysts and Functional Experts within their area of assignment.
The Segment Team Leader supports from an operational perspective and ensuring that the commitments made to the clients are realistic and are met.
Reporting to: Assistant GM Project Management & Operations
Key Tasks,
Duties & Responsibilities;
Administrative
Administrative
- Acts
as the expert adviser to the Asst. General Manager in the relevant
Business Segment operations and service delivery.
- Report
and update the Asst. General Manager on the relevant Business Segment and
solution.
- Co-ordinates
with Research and Development for new Solutions.
- Evaluates
for change in scope, support and impact on Solution.
- Through
the Asst. GM, advices Project Management on project timelines and
costings.
- Provide
leadership to the teams so that they consistently meet and exceed
performance metrics.
- Ensure
support to the Asst. General Manager in improving information flow and
management, business process and segment planning.
- Play
a significant role in long-term planning, including an initiative geared
toward operational excellence.
- Ensure
effective tools and mechanisms are provided to the team to track and
develop individual potential to meet business objectives.
- Provide
mentorship, leadership and direction to the Team within the Business
Segment.
- Present
oral and written reports defining plans, problems, and resolutions to the
Asst. General Manager.
- Maintain
professional and technical knowledge by attending educational workshops,
benchmarking professional standards, reviewing professional publications
and establishing personal networks.
- Ensure
sharing of knowledge and best practices within the team and enhance
performance as well as arrest attrition.
- Support
the Asst. General Manager to evaluate the Segment Unit structure and team
so as to plan for continual improvement of the efficiency and
effectiveness of the team as well as provide individuals with professional
and personal growth with emphasis on opportunities (where possible) of
individuals.
- As
a member of the Management Team, given support to the General Manager and
Asst. Project & Operation Managers by ensuring high level of
performance within your team, sound professional advice and support of
desired Coretec culture.
Business
& Project Management
- Soft
skills—employee displays leadership, forward thinking, initiative, drive
for education, and commitment to organizational structure and development.
- Customer
focus—employee possesses knowledge of customers’ business needs and
expectations; delivers constructive qualitative feedback to customers,
meets deadlines, and works with customers to set requirements and schedules
- Technical
skills—employee possesses skills related to programming, computer-aided
software engineering, desktop client services, enterprise infrastructure
applications, technical software, and hardware support
- Product
or technology evaluation and expertise—employee analyzes and compares
- products,
makes sound recommendations within the company architecture, understands
and recognizes limitations of technologies, can communicate the
fundamentals of technology to others, and uses technical team resources to
resolve or avoid technology-based problems
- Business
and application expertise—employee possesses knowledge of
business-specific applications, knows company’s business and local
operations, knows the broad application environments (e.g., order entry
and accounting), and understands general concepts of business management
- Project
management—employee handles projects of certain size and complexity,
estimates project costs and schedules with a degree of accuracy, executes
project to plan, manages multiple projects at once, builds teams and
organizes team resources, and knows project management tools
- Project
Management Methodology – Employee provides project leadership and
management by following company approved methodology which includes and
not confined to Project Initiation, planning, execution, control and
closure.
- Documentation
– Employee ensures all management, operational, project reports and
documentation are done as per defined time lines.
- Interpersonal
skills—employee performs as team member or team leader, contributes
knowledge to the team and to the organization, and communicates
effectively
- Administrative
skills —employee has understanding of budgeting, interviewing, economics
of the business, and salary and review process.
- Create
a high performance, fair and exciting work environment that provides
motivation and development opportunities for the team.
- Ensures
evaluation of all the requirements and design documents for the set
Solution.
- Maintain
and update the knowledge base and ensure continuous product and solution
improvement in the segment.
- Identifies
resources to be used in each project.
Client
Relationship
- Communication
skills that allow you to inform, help and advise clients clearly and to
liaise effectively with other professionals;
- Listening
skills, to understand exactly what clients require;
- Problem-solving
skills;
- Confidence,
patience, politeness, tact and diplomacy, when dealing with difficult
situations;
- Motivational
skills and an ability to supervise and lead a team of customer service assistants;
- Creative
thinking, to be able to come up with new ideas to improve customer service
standards;
- Ability
to work well under pressure;
- Organizational
and planning skills to develop customer services policies;
- Good
personal presentation, especially when working with customers face to
face;
- Co-ordinates
pre-sales for any solutions within the Segment.
Finance
- Support
in cost control measures in the Business Segment and maximize utilization
of resources while ensuring maximum ROI.
- Assist
in attaining project profitability as planned.
- Assist
when required in financial matters pertaining clients and achieving
targets related to payments by all clients.
Academic
& Professional Qualifications
- Bachelor’s
degree in any field
- Experience
in project management , technical knowledge in IT or Pre-sales
- Knowledge
in ERPs and System Development
Desired
Competencies
- Negotiation
skills
- Problem-solving
skills
- Excellent
communication proficiency
- Team
player and builder
- Interpersonal
skills
- Business
Acumen
- Ethical
Conduct
- Leadership
skills
- Performance
Oriented
- Personal
Effectiveness/Credibility
- Customer
driven
- Strategic
Thinking
Experience
- 3
- 5 years’ experience with at least 1 year in management position
- 2
years in systems analysis
Key
Deliverables of the Job
- Growth
of Segment
- Number
of unresolved issues within the Segment
- Issues
found by Client Services
If you are
the person we are looking for, please apply by emailing your CV with a cover
letter indicating your daytime telephone numbers, address, 3 referees from
organizations you have recently served and your salary expectation to
application@coretec.co.ke indicating the job title you are applying for as your
email subject title.
Closing date for applications is 20th May, 2016.
Closing date for applications is 20th May, 2016.
Only
shortlisted applicants will be contacted.
“CoreTEC Systems and Solutions Ltd is an equal opportunity employer”