Vacancy: Assistant Claims Manager
The Company: We are a pioneering dynamic Insurance Company introducing a new and exciting ethical perspective to the Insurance market in Kenya and the region.
The Company: We are a pioneering dynamic Insurance Company introducing a new and exciting ethical perspective to the Insurance market in Kenya and the region.
Founded
in the year 2008, The Company is the first fully fledged ethically based
operator in East and Central Africa. We are founded on ethical principles and
justice.
In view of our rapid expansion, we are in the process of recruiting, qualified,
experienced, competent and highly motivated individuals to fill the position of
Assistant Claims Manager.
Job
Purpose: Under the
supervision of the claims manager to ensure that there is an efficient claims
management process in both motor and non-motor sections to the expected quality
standards and within our service level benchmarks.
Specific
focus will be management of the claims ratio in respect of the set budget as
well as efficient customer service.
Key Tasks, Duties and Responsibilities
Key Tasks, Duties and Responsibilities
- Ensure
in-depth, investigation of actual claims through direct or indirect
contact with policyholders, claimants, other carriers, physicians,
contractors, attorneys, etc.
- Ensure
applicable claims are reported accurately and timely to reinsurance as
required by procedure.
- Recommend
for approval appropriate reserves on files within the set guidelines and
monitor the utilization of the distributed reserve.
- Control
and direct activities of defense counsel, directly or indirectly through
staff.
- Closely
monitor statutory and case law changes within jurisdiction and communicate
changes to staff and customers.
- Coordinate
efforts among staff and other parties to achieve timely, equitable
disposition of claims handled in the Claims Department.
- Review,
monitor and provide technical expertise of staff and ensure that there is
systematic adequate on job training
- Monitor
benchmarks and have working knowledge of Expense and Payment controls,
Large Losses, Staffing and Performance Management.
Person Specifications
- Basic
Computer skills
- Negotiation
skills
- Good
analytical skills
- Good
communication and interpersonal skills
- Well
developed leadership skills
Academic Qualifications
- Bachelor’s
degree in Business Administration
Professional Qualifications
- ACII
Experience
- 8
years’ experience
How to Apply
Application letters and copy of current CV in one document with names and address of three referees clearly titled “APPLICATION FOR ASSISTANT CLAIMS MANAGER” should be sent by email to hr@takafulafrica.com so as to reach the HR& Administration Manager on or before April 15, 2016 at 5pm.
