Faulu Kenya
Deposit Taking Microfinance Limited is a dynamic Christian Organization within
the Micro-Finance sector.
Faulu was the
first Micro Finance Institution in Kenya to be licensed by the Central Bank as
a deposit taking institution.
Business Development
Manager (BDM)-SME
Job Ref: HR:
020/11/2013
2 Vacancies
Job Summary: The
job holder will work closely with the Head of Business Development to drive
business growth and development in the Small and Medium Enterprises (SME)
sector in liaison with the branches.
This is a senior
sales position which directly supports branch managers and their Relationship
Officers to identify, develop, close sales opportunities and maximize revenue
and profitability.
Key
Responsibilities
·
Contribute to the development of the annual business plan of the
department in line with the corporate strategy.
·
Formulation, monitoring and evaluation of strategic initiatives
and performance targets for branches and Relationship Officers in SME
·
Performance management for the SME Relationship Officers.
·
Develop new income lines while optimizing the existing income
lines.
·
Drive and maintain a high quality SME loan portfolio, deposits
and non-interest income
·
Development and retention of a highly motivated and performing
Relationship officers.
·
Training, coaching and empowerment of the ROs beyond the
targets.
·
Promote the sales and service culture through coaching, guidance
and staff motivation;
·
In Liaison research and product development team , Initiate a
review of the existing SME products and services or development of new SME
products and services in line with customer needs and strategy
·
Ensure successful roll outs/implementation of new SME products
and services.
·
Drive SME assets and liabilities through offering leadership and
motivation to the branches.
·
Work closely with other Business Development Managers to
identify, develop and maximize on business opportunities.
·
Provide superior level of customer relationship management with
the objective of developing, deepening, and retaining relationships with the
existing and new clients.
·
Prospect for, structure, arrange and close strategic business
partnerships between Faulu and other partners.
·
Monitor and ensure 100% compliance to all the company policies,
processes, procedures and other controls within the product/branches portfolio.
·
Promotion of Faulu’s brand visibility and image.
Qualifications
and Experience
·
Bachelor’s degree in a business related field (Master’s in
Business Administration is Desirable).
·
At least 5 year relevant experience in managing sales within a banking
environment out of which 3 years should be in a managerial role (Demonstrated
leadership in SME /Individual lending is a MUST)
·
SME Credit analysis skills.
·
Excellent Sales / Marketing, Excellent presentation,
communication, negotiation, Customer service and relationship management
skills.
·
Demonstrated Leadership Skills.
·
Ability to accurately plan work assignments, prioritize tasks
and deliver deadlines.
·
Excellent analytical and problem solving skills.
·
Flexible–ability to travel across the country frequently.
Business Support
Manager (BSM)
Job Ref: HR:
021/11/2013
1 Vacancy
Reporting to the
Head of Business Development the job holder will ensure smooth flow of business
by offering strategic and administrative support to the branches, while
ensuring that the business
processes are
efficient and responsive to customer needs.
The job holder
will be required to liaise with other leaders in other departments and senior
management to ensure business related SLAs are met.
Key
Responsibilities
·
Development & Implementation of the annual business plan of
the department in line with the corporate strategy.
·
Monitoring of branch performance and individual branch staff
productivity and recommend remedial measures to relevant business leaders.
·
Identify training gaps and coordinate staff training in liaison
with HR.
·
Ensure prompt approvals of branch imprests in line with branch
budgets as well as review of branch financials against budgets.
·
Promote a positive and proactive approach to compliance and risk
management.
·
Ensure that business processes are efficient and TAT is honored
at all levels.
·
Co-ordinate loan approvals with Credit department and ensure
prompt and proactive customer service.
·
Review all business processes in liaison with departmental heads
from time to time recommend changes /automation.
·
Continuous liaison and relationship building with various
departments within the organization.
·
Work closely with administration department in identification
and sourcing of new business premises and ensure that new business units are
completed according to plan.
·
Ensure that branches are optimally resourced at all times with
people, physical assets, financial and other necessary resources.
·
Offer leadership to the business support team, coaching,
mentoring and management of performance of the team.
Qualifications
and Experience
·
At least 5 year relevant experience in banking /DTM of which 3
years should be in a managerial role.
·
Bachelor’s Degree in a business related field (Master’s in
Business Administration is Desirable).
·
Credit/sales experience in Consumer, Micro & SME, and Group
Business Preferred.
·
Basic Accounting skills.
·
Excellent Sales / Marketing, Excellent presentation,
communication, negotiation, Customer service and relationship management
skills.
·
Good MS office skills.
·
Demonstrated Leadership Skills.
·
Ability to accurately plan work assignments, prioritize tasks
and deliver deadlines.
·
Excellent analytical and problem solving skills.
·
Flexible–ability to travel across the country frequently.
·
Strong Christian values, commitment and passion for the
transformation of the low income population are key requirements for all these
positions.
If you meet the
specified criteria, send your application letter and updated CV (including 3
referees, one of whom must be a spiritual leader) to the undersigned through
the e-mail address below (Cite Job Ref No: as Application & Email Subject)
Head of Human
Resources
Faulu Kenya
Limited
P.O Box 60240 –
00200
Nairobi
Applications to
reach us on or before 19th November, 2013.
Only shortlisted
candidates will be contacted.
