Assistant Head
Marketing & Customer Service
Reporting To: Head of Marketing and Customer Service
Overall Objective
of this Position:
Key Areas of
Responsibilities
A description of
the key responsibilities incumbent in this key post is provided below;
·
Actively look out for appropriate sponsorship opportunities to
promote the brand
·
Evaluate customer research, market conditions, competitor data
and implement marketing plan alterations as needed.
·
Assist and direct the team on the production of marketing
material and marketing communiqué to reflect the brand
·
Developing and maintaining marketing strategies and a marketing
plan/diary for the year to meet agreed company objectives.
·
Provide requisite support in the planning of marketing events
and corporate functions.
·
Collates and assembles reports by compiling, consolidating,
formatting, and summarizing information, graphs, and presentations.
·
Research for new markets.
·
Overall overseer of the proper functionality and proper current
updates of all digital media portals i.e. website, social media, newsletters
and intranet..
·
Supports sales presentations by assembling quotations,
proposals, videos, slide shows, demonstration and new age product marketing
collateral.
·
Prepares mailers and brochures by formatting content and
graphics; arranging printing and internet packages.
·
Custodian of company e-library by checking and replenishing
inventory.
·
Provides marketing tracking and research information by
collecting, analyzing, and summarizing data and trends.
·
Organizing and hosting presentations and customer visits.
·
Critical support to the customer service function.
·
To build trust, value others, communicate effectively, drive
execution, foster innovation, focus on delivery to customers, collaborate with
others, solve problems creatively and demonstrate high integrity.
·
Maintain professional internal and external relationships that
meet company core values.
Academic,
Professional Qualifications and Work Experience
·
A degree in marketing
·
CIM or any other marketing related qualification is a strong
advantage
·
Approximately 3 years of experience in the marketing and
customer service
Candidates to
make their applications to recruitment@careerdirections.co.ke on or
before 29th November 2013.
Clearly indicate
the position applied for and your minimum salary expectation on the subject line
Note: Only shortlisted candidates will be contacted