A
well-established Design and Construction company with projects in various parts
of the country seeks to recruit a qualified Quality Assurance and IT Manager
based in Nairobi.
He/She will form part of an existing team
in:
Developing and
implementing ISO quality procedures and policies in all the company’s business
lines.
Leading the
upgrade of the IT systems and computerization of the company’s operations.
Recommending and
acquisition of latest software and IT infrastructure to facilitate the upgrade
of the company’s internal and external customer interfaces.
Leading the
Business Automation Processes in line with the business strategy.
Managing the
companies IT infrastructure including systems, databases, procedures, systems and other
documentation in line with current
business advancements
Developing a
customer service charter to guide all service providers in their interaction
with customers.
Establishing and
interpreting quality aspects in all projects and assignments carried out by the
company.
Championing and
leading the ISO Certification process across the whole organization.
Handling client
and customer complaints and ensuring customer feedback is incorporated in
improvement plans.
Proposing
continuous improvement initiatives and championing adoption of kaizen, Lean six
Sigma among other business excellence models.
Establishing
service level agreements with service providers, suppliers and contractors and
ensuring they are followed to the latter.
Any other duty
as may be assigned to you from time to time aimed at meeting the general
obligations of the company and the general welfare of all staff.
Person Specifications
- An IT qualification at degree level or above
- A professional IT certification such as MCSE, CCNA, A+ etc. essential
- 5 or more years’ experience, exposure in a busy architectural or design/construction company is a plus.
- Experience in Business Automated Systems essential
- Exposure and working knowledge of ISO certification and quality control procedures
- Leadership , strong mature personality and demonstrated change agent
- An engineering background is an added advantage
- A business background is desirable
Applications
indicating last/current salary should be submitted preferably via email to:
vacancyddbl@gmail.com
or P.O. Box
16491 – 00100 Nairobi, on or before 13th September, 2013.
Only shortlisted
candidates will be contacted.
About Us
DDBL was founded
in May 2002 and is the pioneer provider of design and build services in Kenya.
Our service is
known for excellence.
We have been
quite successful in turn key projects offering Architectural services, Building
construction, Road Construction, Water & Sanitation, Electrical & Power
and civil works.
