Sportsview Hotel
wishes to recruit competent and qualified candidates to fill the following
vacant positions;
Assistant Hotel Manager
The incumbent will assist in the successful planning, organization and coordination of all the hotel activities.
Duties & Responsibilities:
- Deputize the
Hotel Manager
- Provide
strategic leadership to the hotel to achieve the company goals and objectives
and for the future development of the hotel.
Required
skills and qualifications:
- Bachelor of
Science degree in hotel/restaurant management is desirable.
- Must have not
less than 5 years experience at the same level.
- Posses’
excellent Customer service, Customer care and Communication skills.
- Must be computer
literate.
Cooks
The job holders will be required to prepare and cook food for clients using specified standards of cooking as required.
Duties & Responsibilities:
- Participate in
the preparation and cooking and serving of main meals.
- Portion,
arrange, and garnish food, and serve food to waiters or patrons.
- Ensure a clean
work station during and after food production.
- Report back any
customer feedback to the chef.
- Ensure all food
handling & production is done hygienically as per set standards.
- Ensure buffet
setup is done on time.
- Being creative
and flexible to improve on existing recipes and introduce new recipes with
the guidance from the chef.
Required
skills and qualifications:
- Diploma or certificate
in Food Production and/or Hotel Management.
- Minimum 2 years
experience in a reputable institution.
- Ability to
operate kitchen equipment safely.
- Ability to
interpret written menus and meal plans.
- Knowledge of
standards of food preparation, serving and kitchen procedures.
Gym Instructor
The job holder should be young, physically fit, ambitious, highly self driven and skilled, to work in our Health Club.
The successful
candidate will provide a comprehensive, one-on-one personal fitness assessment and
training program to our clients.
Duties & Responsibilities:
Duties & Responsibilities:
- Supervision of
clients during peak hours to ensure their safety at all times.
- Plan routines,
choose appropriate music, and choose different movements for each set of
muscles, depending on participants’ capabilities and limitations.
- Ensure that the
gym is clean and free from health and safety hazards at all time.
- Advice clients
about proper attire for training.
- Administer first
aid in case of an accident/injury.
Required
skills and qualifications:
- Possession of an
Advanced Certificate or Diploma as a Health and Fitness Trainer;
- Relevant
qualification in fitness from a reputable institution;
- At least 2-3
years experience as a group health fitness instructor with knowledge in a
Hotel or Club environment;
- Sound knowledge
on health and safety practices for gym;
- Certificate in
First Aid;
- Good
communicator and team player;
- Ability to
manage different tasks simultaneously and work under pressure;
- A passion for
healthy living.
Restaurant Host/Hostess
The job holder will be responsible for receiving and processing payments from waiters and guests.
Duties & Responsibilities:
- Receive and
process all payment methods for restaurant guest checks, courteously and
efficiently in accordance with hotel standards.
- Settle all guest
checks in the computer system and maintain accountability for all
financial transactions.
- Maintain
complete knowledge of point-of-sale and manual systems and procedures.
- Set up and
organize work station with designated supplies, forms and resource
materials; maintain cleanliness at all times. Answer outlet
telephone using correct salutations and telephone etiquette.
- Handle
conferencing clients and invoicing ensuring that billing for the right
number is made and on timely basis.
- Handle guest
complaints with follow up to ensure guest satisfaction.
- Ability to
communicate satisfactorily in English with guests/visitors, management and
co-workers, to their understanding. Ability to remain stationary at
assigned post for extended periods of time.
- Ability to
maintain concentration and think clearly in a noisy environment with high
pedestrian traffic.
- Summarize at the
end of the shift all sales and transactions and hand over the report.
- Complete
additional duties/tasks as assigned daily by the Supervisor.
Required
skills and qualifications:
- Diploma in
hospitality management.
- At least 1-2
years working experience in a busy restaurant/hotel or in a similar
position.
- Must have used
Micros /Fidelio systems.
- Experience in
having used the Point of Sale system.
- Basic
understanding of accounting processes with strong numerical skills.
- Ability to give
good reports and to communicate effectively with team members.
- Must be honest,
hardworking and computer literate.
Waiters/Waitresses
The candidates must be outgoing, accurate, very presentable, disciplined and honest at all times. They will ensure clients get quality and speed service possible leading to customer satisfaction.
Duties & Responsibilities:
- Ensuring
customers are fully satisfied and report any issues to the Manager.
- Receives, greets
and helps guests to sit in the gardens or other areas.
- Take food and
beverage orders as per Hotel standard.
- Inform customers
of daily specials.
- Prepare bills
that itemize and total meal costs and sales taxes.
- Remove dishes
and glasses from tables or counters, and take them to kitchen for
cleaning.
- Hands-on
experience in setting tables and placing table decorations.
Required
skills and qualifications:
- Certificate/Diploma
in F&B Service & Sales Techniques together with a good knowledge
of Micros;
- 2 years
experience in the F&B department of a reputable organization is
required;
- Excellent verbal
and written communication skills; Fluent in English and Kiswahili;
- Possess a valid
Food Handlers certificate and a Police Clearance Certificate;
- Have good
customer care and public relations skills and be a team player;
- Ability to work
under pressure.
Room Attendant
The job holder will be responsible for cleaning guest rooms, replenishing guest supplies and maintaining the highest standards to create an attractive comfortable and safe environment for the guest.
Duties & Responsibilities:
- Cleaning the
guest room using the systematic procedure and common areas where assigned.
- Ensure the
standard amenities and linen is provided in the rooms. E.g. toilet paper,
soap, laundry list, laundry bags, towels, bed sheets etc.
- Undertaking
special or spring cleaning exercise as instructed by supervisor.
- Collect guest
cloths with completed laundry form and hand them to the Laundry Attendant
for laundering or dry cleaning and ensure prompt return of the same.
- Report any
maintenance and repair in the rooms to the housekeeper.
- Assisting
checking in and checkout guest with their luggage (Porter) when required.
- These are not
the only duties to be performed. Some duties may be reassigned and other
duties may be assigned as required.
Required
skills and qualifications:
- Diploma in
Housekeeping from a recognized institution
- 2 years
experience in both rooms and public area
- Have high
standard of work and attention to detail
- Be physical fit
and have stamina
- Have the ability
to work alone and as part of a team
- Be reliability
and honesty
- Show respect for
guests' privacy
- Be polite and
helpful when dealing with guests.
How
to apply
If you meet the above requirements, send in your Application Letter and CV only together with your current and expected salary to hr@sportsviewhotel.com to reach us not later than Thursday, 20th June 2013 clearly mentioning the position you are applying for.
Only shortlisted candidates will be contacted.
If you meet the above requirements, send in your Application Letter and CV only together with your current and expected salary to hr@sportsviewhotel.com to reach us not later than Thursday, 20th June 2013 clearly mentioning the position you are applying for.
Only shortlisted candidates will be contacted.
