Title: KenCall Internship
Deadline: 22-02-13
Location: Nairobi, Kenya
Openings: 6
DescriptionDeadline: 22-02-13
Location: Nairobi, Kenya
Openings: 6
We are currently looking for dedicated, energetic and proactive individuals to join our IT team in an internship position.
The Help Desk Support Intern will have the responsibility of
assisting users on various hardware or software related issues.
This candidate will also provide IT support to all employees.
Responsibilities
- Troubleshoot,
research, and resolve technical problems
- Respond to
telephone calls, instant messages, email and personnel requests for
technical support
- Document, track,
and monitor all problems to ensure a timely resolution
- Support,
monitor, test, and troubleshoot hardware and software problems pertaining
to LAN
- Recommend and
schedule repairs, via vendors or hands on.
- Install and
configure workstations based on company needs and requirements
- Provide end
users support for all LAN- based applications
- Update all IT
related inventory
- Installation,
uninstallation of software
- Perform other
duties or special projects as requested related to area of responsibility
- Moving and
Setting up of IT equipment
Personal Attributes
Must have
Must have
- Strong work
ethic.
- Excellent
organizational skills
- The desire to
learn and is not afraid to ask questions
- Ability to
maintain confidentiality at all times
- Dependable
- Must be highly
motivated and committed to achieving results
- Ability to work
under little supervision while meeting deliverables
- Ability to work
in a team environment, as well as independently
Personal Requirements
Educational and/or Other Requirements/Qualifications
Educational and/or Other Requirements/Qualifications
- Minimum – IT diploma
- Flexibility to
work in shifts including weekend and nightshifts whenever needed.
- Use of computer
terminals requiring frequent mental and visual attention; and able to
lift\carry servers, PCs, and other computer hardware.
- Must be willing
to work in a diverse, dynamic environment and want to be part of a fun,
super-skilled team.
How to apply
