Safaricom
Limited is the leading mobile telecommunications company in Kenya.
We are
at the forefront of the industry and always seek to attract and retain
talented, creative and innovative team players who are excited by the
opportunity of pushing the frontiers of this evolving technology, growing our
services, exciting our customers and contributing to our community.
Learning & Development Manager
Ref: HR - L&DM - JAN- 2013
Ref: HR - L&DM - JAN- 2013
Reporting
to the Senior Manager-Learning & Development; the successful candidate will
be involved in providing expertise in L&D researching, developing of
functional and management training content, designing & developing training
and development programs, facilitating and evaluating learning &
development impact.
Key Responsibilities:
Key Responsibilities:
- Develop
Management and Information Communication and Technology based
training content and programs including content for Product and Services
to be hosted in Human Resources Learning Management System;
- Deliver
management, leadership and Information Communication and Technology
based learning and development initiatives using blended learning systems
and methodologies
- Develop and
deliver non-traditional learning interventions for identified talent
across the business
- Facilitate need
based interventions for different levels of staff in Management and
specific business units;
- Validate
learning and development needs based on individual staff Performance and
Development Review (PDR), changes in the Business, Technology and
Succession Planning;
- Customize
training content and programs from diverse sources;
- Carry out end of
intervention evaluations to assess whether objectives set before were
addressed and how the program was delivered;
- Carrying out
post intervention evaluation to evaluate the impact on the actual work
performance of the participants;
- Monitoring and
tracking spend on programs assigned;
- Develop and
implement Learning and Development monitoring and reporting matrix for
analyzing and reporting on Learning & Development initiatives on a
Monthly/Quarterly/Annual basis and within SLA;
The ideal candidate should possess the following skills and
competencies:
- Degree in Human
Resources Management/ Technical Education or similar qualification from a
recognized university;
- A Telecoms
Degree with Post-Graduate qualifications in Education/Training;
- 8 years
post-graduation experience with 3 years demonstrated experience in
training function management in a Technology based organization;
- Working
experience in content development for ICT based environment ;
- Working
experience in content development for management programs ;
- Certified in
designing and facilitating training with advanced presentation
skills;
- Ability to
execute facilitation process from analyzing individual or group training
needs, defining development plans and training material;
- Ability to
manipulate data to generate matrix based reports weekly, monthly,
quarterly & annually;
- Good
communication, interpersonal and time management skills;
- Proactive,
confident, energetic and ability to work under pressure;
- A team player
with a pleasant outgoing personality with empathy and resilience.
If you
meet the requirements and are self driven, proactive, highly innovative and up
to the challenge, please send your resume and application letter quoting the
job reference number to the address below.
All
applications must be delivered on or before Friday, 11th January 2013.
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to: hr@safaricom.co.ke
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to: hr@safaricom.co.ke
