Shop Sales Executive - Nakuru
Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
To effectively execute sales and customer care functions (Internal &
External clients) with view of meeting or surpassing the set targets in terms
of customer count and the overall shop turnover.Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
Job Dimensions
- Safe custody and
accountability for M-Pesa Cash and E-Float
- Assist M-pesa
Customers with deposit and withdrawal transactions
- Serve walk in
clients while up holding high quality level of service
- Sell across the
range products and monitor the sales trends
- Post FSE and
Shop Sales to the POS system(SAP)
- Maintenance of
creative and attractive displays
- Gather market
intelligence
- Prepare monthly,
weekly and daily reports as required and submit in a timely manner
- Liaise with the
outlet manager in managing stock levels and recommending new products.
- Reconciling
sales and cash collections by close of business.
- Perform routine
cashiering from time to time
- Performing other
tasks as and when requested by the outlet Manager
- Participate in
outdoor sales promotional activity during roadshows and other events
Key Result Areas
- Deliver sales
targets in adherence to company procedures and related rules and
regulations set by partners(Safaricom Dealership)
Key Decisions
- Determining the
right value of stock to be held by a Field Sales Executive, considering
their various Credit limits.
- Deciding on the
right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs)
- Monthly turnover
- Growth in the
number of M-pesa transactions per day
- No. of new
Customers recruited to the branch
- Time taken and
effectiveness of resolution offered in handling customer complaints.
Number of registered customer compliments or complaints in a given time
period.
Key Relationships
- Branch Manager-
Daily reconciliations of M-Pesa & the Daily collections by the
Cashier. Escalation of issues that are require managerial attention
- Field Sales
Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.
- Shop Sales
Executives – coordination of shop floor activity to maximize sales and
increase customer care efficiency
Qualifications, Knowledge and Experience
Expertise and Minimum requirement
Academic qualification/s
Diploma in sales and marketing. Public Relations or Business Management
Skills
- Selling skills
- ICT proficiency;
Experience with a POS system
- Good
communication skills
- Good negotiation
skills
Relevant experience
- At least 6
months selling experience in selling
Other requirements
- Certificate of
good conduct
- Should be
innovative.
If you
meet all the above requirements, kindly send us your cv (INCLUDE YOUR CURRENT
& EXPECTED SALARY IN THE CV) to:
Frank Management Consult
Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham
