Front Office
Department : Administration
Supervised by : Human Resource Manager
Industry :IT
SummaryDepartment : Administration
Supervised by : Human Resource Manager
Industry :IT
Attend to customers and visitors with inquiries on the phone and face to face. Supply information regarding the company to customers and general public.
Key Tasks
- Handle
switchboard by answering, screening and directing calls
- Take and
relay messages including fax messages
- Deal with
queries from the public and customers
- Create and
maintain contact lists by regularly updating the contact database
- Ensure
knowledge of staff movements in and out of the company
- General
administrative and clerical support
- Support
departments in making external calls
- In liaison
with Telecom department ensure telecommunication lines are working and
report faults if any
- Prepare
letters and documents
- Receive and
sort mail and deliveries
- Tidy and
maintain the front office
- Any other
duties as assigned
Knowledge and Skills Requirement
- Diploma in
Public relation and certificate in secretarial will be an added advantage.
- IT
background will be an added advantage
- 2 years
experience in Front Office position
- Age 23-28
years
- Presentable
- Good
organizational skills
- Good
keyboard skills
- Excellent
communication skills both written and verbal
- Understand
the necessity of confidentiality
- Ability to
work with diversity and stress tolerance.
Interested candidates can send their resume to
recruitment@workforceassociates.net
Indicate on the subject
line Front Office Position.
