Job Description
Job Title: Control Room Operator
Responsible for:Operations
Location: Nairobi and Mombasa
- Monitoring
movements of vehicles on the platform
- Liaison with the
team relating to technical or operational events relating to the task
- Liaison with the
client when following up or reporting events or alerts relating to the
platform
- Monitoring
events & alerts and notifying clients & team members where
relevant & as per operational procedures
- To keep abreast
of & abide by Operations best practices & procedures
- Producing a
daily log sheet itemising cargo movements
- Liaising with
the supervisor daily for priority requirements
- Assisting where
possible other members of the team relating to operations
Qualification:
- Relevant
Technical degree/diploma – desirable
- Fully conversant
with Microsoft Office suite (Word, Outlook, Excel)
- Computer
literate
Experience required:
- Delivering
services in a large Client focused organisation
- Operations
development
- Previous
experience in a Cargo/Fleet Tracking company - desirable
Proven ability to:
- Communicate
effectively (verbally and in written form)
- Maintain,
support & promote ethical & professional values
- Build and
sustain relationships
- Value, support
and manage others
- Gather, analyse
and use information and evidence from different sources
- Think and plan
strategically and operationally
- Solve problems
- Use of generic
IT applications
- Promote an
organisation’s interests and values
- Recognise own
strengths and weaknesses
- Improve and
sustain performance in a service delivery organisation
Please
send your resume to techoperation.2013@gmail.com with the position title on the
subject.
Only
shortlisted will be contacted
