2 Hospitality Officers Jobs


Hospitality Officers

2 Vacancies

About World Volunteers Kenya (WVK)
World Volunteering Kenya (WVK), registered as Kenya Local Community Development Project (KELCODEP), is a non-profit, Non-Governmental Organization started to improve the quality of life in the Kenyan communities. 

We are Kenyan based-Organization facilitating between local communities, Organizations, and both international and local volunteers to participate in voluntary work in Kenya. 

There is quite a tremendous difference volunteers could make in helping local organizations achieve their goals in the areas of health, education and the local economy. 

We are based in Nairobi but run projects throughout the country.

About the Position
The hospitality officer will be charged with the management of all hospitality services offered under WVK programs. This includes organizing accommodation details for all volunteers working in the various projects either as home-stays or in commercial accommodation faculties like guest houses. 

The officer will also be incharge of responding to any queries by the volunteers or partners regarding hospitality arrangements which include meals and food vouchers.

Duties and Responsibilities
  • Book all volunteers at their appropriate accommodation options
  • Maintain proper documentation of all volunteers whose accommodation detail is being arranged by WVK
  • Handle and act on all feedback received regarding hospitality arrangements for any particular volunteers either from themselves or the service providers.
  • Ensure volunteers receive value from their money by giving market-rates advice to volunteers who wish to sought their own alternative accommodation options
  • Advice volunteers on the best accommodation options in the various areas where their project is based.
  • Ensure the proper running of our Short-term Nairobi hostel.
  • Prepare reports and submit them in a timely manner to the managing trustee.
Academic & Professional Qualifications
  • Holder of at least a Diploma in a hospitality related field. HOWEVER, work experience further outweighs the academic qualification.
  • Fluent in both English and Kiswahili (written and spoken)
  • At least 2 years working experience in a related or similar position in a corporate, non-governmental organization.
  • Ability and willingness to engage in frequent travel within the country.
  •  Applicant must be below 35 years of age.
WVK is an equal opportunity employer and as such female applicants are encouraged to apply.

To apply, please send us your detailed curriculum vitae (cv) and application letter expressing your interest and suitability for the job to jobs@wvkenya.org not later than COB 13th July 2012.
We shall only contact successful applicants. If you do not receive any feedback from us within two (2) weeks from close of applications, please consider yourself unsuccessful.
All the best!

Yours faithfully,
The Managing Trustee,
World Volunteers Kenya,
P.O. Box 15542 – 00606,
Nairobi – Kenya
 
Tel: 020 2630199
Fax: 020 2630198
Mobile: 0721 553 209 / 0721 553 107
 
Email: info@wvkenya.org
Website: www.wvkenya.org