Background
RwandAir,established in 2002 is the National Carrier
for the Republic of Rwanda. Considering that Rwanda is a land locked country,
RwandAir was created as a means of connecting the country to the outside world
to facilitate and promote investment and tourism.
From inception, the airline operated wet leased aircrafts from other airlines. However, in the more recent past, the shareholders of RwandAir decided to make RwandAir a robust airline with its own aircrafts.
Indeed in December 2009, the Government purchased two used
CPJ-200. In the same month, RwandAir signed a contract with The Boeing Company
for the purchase of two new B737-800NGs which were delivered in August and
October 2011 respectively.
In June and August 2010; RwandAir took delivery of two B737-500
on a dry lease basis from GECAS. In addition to this fleet, RwandAir ¡s currently
operating a Dash 8-100 wet lease.
The airline is currently in discussions to further increase its
fleet and expand its routes in Africa and beyond.
In line with these recent developments and expansion, RwandAir is interested in hiring hands-on industry experts to fill leadership positions at Rwandair in order to support management at all levels in realizing its Vision and Mission and ensure smooth on job training of in-house staff and seamless capacity building.
The successful candidates will ensure a well and professionally
run airline that will ensure safe and reliable services while ensuring a fair
return on investment.
RwandAir recognizes the importance of the Capacity building in
running an airline and in achieving this goal
1. Revenue Management and Pricing Manager
Reporting to General Manager Commercial
Key tasks
- Defines
the revenue management and pricing strategy
- Establishes
the yield target
- Set
the fare structure and pricing points
- Design
inventory management process
- Structure
the revenue management team and processes
- Choose
basis revenue management forecasting and optimisation tools where
necessary
Authorities
- Pricing
- Fare
structure
- Yield
target by network, market and route
Accountabilities
- Link
network, sales, finance and revenue management in the drive for yield
- Fare
filing with ATPCO
- Meeting
yield target through managing flight profiles, key events and revenue
maximisation opportunities
Required skills
- Forecasting
and yield optimisation skills
- Advanced
excel, pivot tables etc
- Structured,
comfortable with complex, detailed analysis
- Scenario
modelling
- Financial
brain
- Openness
- Accuracy
- Integrity
Required Experience and Education
- Min.
7-10 years of relevant experience in pricing, forecasting and yield
management
- Existing
airline experience is desirable but relevant experience in hotels and car
rental may be acceptable
- Bachelor
degree in business or mathematics is essential
2. Manager: Network Planning & Schedules Management
Reporting to General Manager Commercial
Key Tasks
- Defines
the airline production plan based on market potential analysis including
O&D market segmentation
- Detailed
route by route network plan with marginal contribution and route
profitability analysis
- Development
and loading of schedules by season and their optimisation
- Identify
slot requirements
- Identify
bilateral authority approval requirements
- Identify
charter opportunities
- Develop
and validate fleet plan and entry into service schedule
- Tracking
competition activity
- Developing
alliance strategy and managing codeshares, interlines and SPAs
Authorities
- Network
plan
- Vendor
selection
Accountabilities
- Network
and fleet plan
- Winter
and summer schedule
- OAG
schedule filing
- Slot
approval
Required Skills
- Scheduling
system skills
- Advanced
excel, pivot tables etc
- Airline
operations know how
- Structured,
comfortable with complex, detailed analysis
- Scenario
modelling
- Financial
brain
- Openness
- Accuracy
- Integrity
Required Experience and Education
- Min.
7-10 years of relevant experience in network and fleet planning
- Existing
airline experience is essential
- Bachelor
degree in business or mathematics is essential
3. Marketing Manager
Reporting to General Manager Commercial
Key tasks
- Develop
the corporate identity and brand of RwandAir
- Track
and manage customer perception of the RwandAir brand
- Manage
advertising campaigns
- Define
hard product and service concepts
- Actively
develop proactive approach to managing customer relations in the
frontline, via the website and via social media
- Identify
most valued customers and develop a FFP offer and CRM approach and data
warehouse that enables RwandAir to prosper through loyalty Authorities
- Use
of third parties to support brand, advertising and product development
- Relationship
with Skytrax
- FFP
technology and platform
Accountabilities
- Measurement
of brand awareness and customer satisfaction
- Advertising
campaigns
- On
time product development
- Loyalty
program
- Customer
satisfaction survey
Required skills
- Marketing
- CRM
- Contract
negotiation and management
- Market
analysis
- Creativity
- Writing
and business plans
- IT
awareness
- Relationship
building skills with creatives
- Track
record of new business development
- Accuracy
- Team
player
Required experience and Education
- Min.
5 years of relevant experience in technology, marketing or CRM
development, requiring some exposure to working on brand development and
ideally a FFP
- Existing
airline experience is highly desirable.
- Bachelor
degree in marketing. Master’s degree in the field is an added advantage.
Interested individuals, who meet the conditions, should submit
their application letters addressed to Senior Manager, Human Resources,
notarized copy of certificate or diploma together with their current CV’S and
copy of ID to the address below not later than 22nd May, 2012 at 16:00 pm.
The Senior Manager Human Resources;
RwandAir
Kigali International Airport
P.O. Box 7275 Kigali -Rwanda
Only Shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer
