Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard
Bank is a firm believer in technical innovation, to help us guarantee
exceptional client service and leading edge financial solutions. Our growing
global success reflects our commitment to the latest solutions, the best
people, and a uniquely flexible and vibrant working culture. To help us drive
our success into the future, we are looking for resourceful individuals to join
our dedicated team at our offices.
We
are recruiting to fill the position below:
Job Title: Client Analyst
Job
Ref ID: 80456703A-0001
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Corporate & Investment Banking
Job Description
- To manage any assigned client relationships, (where applicable) with
support from experienced relationship managers, across the end to end
client engagement value chain, coordinating the origination and execution
of client centric solutions ensuring the clients' needs are fulfilled,
while managing risk, delivering exceptional client experience and
contributing towards defined revenue targets.
- Research, analyse and understand the individual clients and assigned
client portfolio in terms of business model, strategic levers, business
drivers and financial metrics.
- Co-ordinate the client service team (CST) meetings; preparing the
logistics, agenda, and content management.
- Contribute to ideation and own the translation of action points post
the meeting into tangible opportunities. Work independently to compile
client and portfolio information into reports, documents and dashboards on
client engagement levels, sales activity, business pipeline and value
proposition profitability.
- Provide input and recommendations into CSTs opportunity
identification, budget planning and performance forecasting.
- Collate, interpret and present relevant information and data for the
purpose of tracking performance metrics that inform client, sector and
market trends and the origination of clients and sustainable solutions.
Build client centric, sustainable relationships with counterparts at the
client, to enable the delivery of relevant SBG value propositions/
solutions that contribute towards the clients growth and grow share of
wallet.
- Contribute client research, analysis, financial modelling and
scenario planning towards the preparation and delivery of relevant
materials to drive a successful engagement (e.g. pitch books, RFPs, client
presentations, case studies).
- Organise and attend client visits in support of the CC and broader
CST, maintain ongoing client dialogue and support solutioning and cross
selling.
- Co-ordinate internal stakeholder sessions prepare and present client
information and follow up on actions arising to drive integration and
client centricity in delivering against existing and new opportunities.
- Liaise with internal functions (e.g. Product lines, Operations,
Credit Risk) to support the day-to-day client relationship management and
resolution of client escalations.
- Support the credit process and other relevant workflows between
credit and coverage by assisting with credit applications, support and /
or run NBAC for vanilla solutions, excess management resolution, and
compliance related issues to support client risk strategy.
- Track, monitor and review / assess client financial performance,
including information undertakings and covenant compliance, with
appropriate recommendations to mitigate risk where relevant.
- Adhere to applicable CIB policies, systems, processes and procedures
to ensure the compliance and fulfilment of all relevant risk, regulatory
and business control requirements.
- Provide on the job guidance to team members to enhance their
understanding and application of the CIB value proposition, processes and
standards and to enable improved performance.
- Essential Functions Contribute towards realising the desired
Coverage and CIB culture by modelling and displaying appropriate
behaviours, collaborating across the business and promoting team work.
Qualifications
- Type of Qualification: First Degree.
- Field of Study: Business Commerce.
Experience
Required:
Relationship Management:
Client Coverage:
- 5 - 8 years: A track record conducting research, analysis,
interpreting and packaging qualitative and quantitative data, such as
compiling client documentation (presentation books, presentations,
memoranda, and other presentation materials) to share insight and create
client value.
- 5 - 8 years: Demonstrate an experienced understanding of the Client
Coverage capabilities.
- 5 - 8 years: Demonstrated experience working in cross functional
teams to deliver comprehensive client experience.
- 5 - 8 years: Experience in portfolio management - internal
stakeholder collaboration, query management, compliance, reporting, middle
office support, etc.
- 5 - 8 years: Proficient understanding of credit and risk.
Behavioural
Competencies:
- Adopting Practical Approaches
- Checking Things
- Conveying Self-Confidence
- Developing Expertise
- Documenting Facts
- Interpreting Data
- Inviting Feedback
- Managing Tasks
- Producing Output
- Pursuing Goals
- Taking Action
- Team Working.
Technical
Competencies:
- Business Development
- Client Business Case
- Client Knowledge
- Client Retention
- Client Servicing.
Application Closing Date
Not
Specified.
How to Apply
Interested
and qualified candidates should:
Click here to apply online
