ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Telecom Rigger
Location: Lagos
Employment Type: Full-time
Job Description
To ensure efficient service
delivery to customers and ensure customer satisfaction for all new old services
and support related service on the wireless platform
Corporate Customers: Restore
service failures within 4 hours of its occurrence- Implementation and
integration of new projects.
Incident Management
Communication: Provide prompt feedback for input into the OTRS Application with
information relating to activities being carried
out to resolve customer service
incidents.
Preventive Maintenance: Identify,
plan and execute nodes/segment that require preventive maintenance on the
network.
Identify, plan and execute
nodes/segment that require preventive maintenance on the network
Perform standard installation on
all wireless link; both core backbone radio and customer links.
Prepare the as-maintained
documentation and generate configuration database within region/subregion for
efficient network management
for the O&M Unit
Ensure adequate and comprehensive
survey reports for new customer link deployment or relocation of existing
ones.Support status reports are done and submitted timely as fault docket for
review.
Educational
Qualifications & Functional Skills
Candidates should possess minimum
of an OND.
3+ years relevant work
experience.
Functional Skills:
Customer centric and stakeholders
management.
Ability to solve complex problems
in the shortest available time using own analytical skills.
Good interpersonal skills with
customers, vendors and members of team.
Good knowledge of installation
and configuration of Radio devices and its relevant integration to the network
(LAN & WAN).
Ability to use network
monitoring/optimization devices (software/hardware) to proffer solutions to
network related problem and optimize network performance where necessary.
Understanding of the base station
power supply (dc and ac) architecture and interconnectivity of relevant power
devices/components.
A hand on experience with use of
command prompt and Ping as tool for troubleshooting is desirable.
Experience with Wireless
Point-to-Point and Point-to-Multi point technologies is desirable.
Experience with leading
inter-departmental negotiations, consensus building to reach common technical
solutions.
Strong telecommunications, IP
design skills, in depth knowledge of IP Network Troubleshooting.
Sharp analytical and logical
reasoning.
Work effectively with own
initiative with minimal supervision and also as a part of a team.
Demonstrate (Key Competencies):
Technical Site Survey (TSS) on
wireless radio platforms. Using tools like GPS, Binacular, Compasses and
Microwave link budget software for data collection and analysis.
Implementation and integration of
new radio and microwave links.
Radio: License and license exempt
implementation and troubleshooting.
Ensure JCC are signed off and
submitted to Billing Unit for subsequent invoicing.
Have basic knowledge of IP
network design, implementation, maintenance to support voice, data.
Good rigging skills radio
technologies.
Basic knowledge of Antenna
technology
Basic knowledge of frequencies
and Modulation schemes.
Very good knowledge of various
Cable and connector types and the termination of the connectors
Adequate computer knowledge.
Recommend and modify network
configuration to improve efficiency and cost effectiveness.
Application
Closing Date
25th January, 2024.
Method of
Application
Interested and qualified candidates should:
Click here to apply online
