Position: Branch Manager (Nakuru)
Reporting to: Senior Management in Kenya
Company Profile:Our client is a global leader in Washrooms & Pest Control Solutions
Job Profile / Purpose: Responsible for consolidating the region’s business and developing new business sales opportunities through consumer direct initiatives for the full range of company products and services.
Company Profile:Our client is a global leader in Washrooms & Pest Control Solutions
Job Profile / Purpose: Responsible for consolidating the region’s business and developing new business sales opportunities through consumer direct initiatives for the full range of company products and services.
Key Duties and Responsibilities:
- Develop and deliver frameworks for the growth
of the Nakuru Pest branch by pro-actively identifying new and different
business opportunities to provide increased sales
- Work with Management and other key personnel
to ensure all business opportunities for the entire region are managed
professionally and that cross selling and cross border opportunities are
maximized
- Work closely with the head office on matters
pertaining to sound business controls and take full control of general
administration & review of branch business processes
- Monitor sales targets for each sales team
member, monitor performance and provide strong coaching and mentoring of
the business development team to ensure sales targets are met and desired
sales capability is achieved
- Carry out branch risk assessment and champion
SHE for the business. Ensure extra care is taken and adequate precautions
are complied with including proper use of PPE by all
- Develop and maintain strong relationships with
key industry partners including the state authorities, other industry
associations, operators and trade partners in region
- Champion market intelligence activities and
report back to management for guidance
- Prepare and maintain a logical timetable for,
and oversee quality assurance checks at customer premises and oversee
effective documentation of QA reports and development of necessary action
plans
- Ensure all service portfolios are accurately
managed and evaluate the satisfaction status of existing contracts, taking
efforts to avert potential terminations to improve client retention
- Safeguard Company assets and carry out
physical assets verification exercises annually under the direction of the
FD
- Take charge of material/chemicals usage for
the business to ensure there is no misuse
- Process recruitment & admin matters
relating to the business with the support of HRO and management, and in
compliance with Group HR policy and any labour manuals
- Ensure business operates ethically, in
compliance with group policies, and in particular the anti-bribery act.
- Prepare and maintain weekly & monthly
business reports and design an effective reporting system to ensure the
team maintains and provides accurate reports on existing and new business
opportunities in the branch
- Undertake regular TPA & SPA performance
evaluation for colleagues in the branch
Knowledge, Skills and Abilities:
- Good customer service and public relations
skills
- Effective manager able to lead a team
- Result oriented, energetic go getter ready to
face new challenges
- Good communication skills, superior computer
skills and driving experience of over 5 years.
Qualifications and Work Experience:
- Minimum degree in a business field acquired
from a reputable university
- Minimum 5 years’ experience in operations
management, administration and business development gained preferably from
a service environment
- A good business understanding of Western,
Nyanza & Rift regions and surrounding regions.
If interested, send your CV and application letter to recruitkenya@kimberly-ryan.net indicating the job position on the job title.