E-commerce
Website
Online Customer
Service & Social Media Handler
We are an
I.T company in Kenya looking for a young lady who has the required skills to
handle our online customer service and social media platforms
Working
Times:
- Monday
to Friday from 8am to 6pm
- Saturday
from 8am to 1pm
Office is
based in Nairobi CBD
Job Description
- Must
be able to manage our online customer care service. This involves
communicating with our clients daily online via Facebook, Whatsapp,
Website, Emails.
- Must
be able to assist in managing our social media platforms on (Facebook,
Twitter, Instagram) i.e posting our products and other content from our
website.
- Collaborate
with other team members write detailed descriptions on each product for
our website and also for social media.
- Proofread
all of our online content to make sure they are well written and accurate.
- Should
be very creative thus be able to identify & collaborate with our team
to execute online marketing strategies to increase our social media and
website presence massively.
- Monitor
and keep track of the social media growth, and recommend changes to
improve our online visibility.
Qualifications
- MUST
be tech savy: Loves gadgets!
- Diploma
in communications , business information technology, marketing, p.r,
media, customer service or any related course.
- MUST
have excellent written English and communication skills.
- Previous
experience in content writing and running social media accounts whether in
freelance or employment is an added advantage.
- Good
computer skills: ability to quickly learn new software and tools easily.
- High
attention to detail and able to meet strict deadlines.
- Must
be able to work under pressure.
- Good
organizational skills including prioritizing, time management and
multi-tasking.
- Great
communicator, friendly and approachable.
How to
apply:
Apply to : varatantechnologies@gmail.com
If you do possess the necessary qualifications and required skills &
experience, please submit your cover letter and CV to
varatantechnologies@gmail.com indicating the position you are applying for on
the mail subject
