Our client, one of Nairobi’s luxury hotels’ is
looking for a Training Manager.
The Training Manager’s primary responsibility will
be to oversee the training operation of the hotel in accordance with the
hotel’s strategies, directives and the hotel’s business plan, which may be
varied from time to time.
- Fulfill the financial objectives of the hotel through proper and
efficient management;
- Prepare the annual training budget;
- Control expenses of the department;
- Source external training vendors prudentially;
- Source cost-effective material for the hotel library;
- Prepare monthly forecasts and schedule resources accordingly;
- Analyze the training needs of the hotel and undertake service
audits;
- Co-ordinate and monitor departmental training plans;
- Prepare an annual training plan based on the hotel needs and the departmental
training plans;
- Advise and assist management in achieving specific training and
development objectives;
- Prepare a monthly training calendar;
- Prepare monthly training reports;
- Develop and conduct training interventions according to the
business strategy to meet the training needs of associates at all levels;
- Organize external training programmes according to the business
needs;
- Conduct induction of all new associates according to the standards;
- Select, train, and supervise departmental trainers;
- Assist coaches in updating their departmental standard operating
manuals;
- Ensure that government stipulated trainings are implemented;
- Maintain accurate training records;
- Review guest feedback and investigate unmet needs;
- Administer the hotel library;
- Coordinate and edit the hotel newsletter;
- To ensure a strong professional relationship with representatives
from competitive hotels, learning institutions, and other organizations;
and
- Manage the hotel’s Corporate Social Responsibility.
The successful candidate should have
the following qualifications:
- Bachelor’s degree in relevant field from a recognized university;
- A minimum of five (5) years experience in a similar position;
- Must possess excellent planning and organizing skills;
- Should possess excellent written and oral communication skills;
- Should maintain a high standard of personal appearance and hygiene
and adhere to the hotel’s and department grooming standards; and
- Be flexible in your job function and perform any other reasonable
duties and responsibilities which may be assigned to you, including
redeployment to other departments/areas if required, in order to meet
business demands and guest service needs.
Our client, one of Nairobi’s luxury hotels’ is
looking for a Human Resource Manager.
The Human Resource Manager will primarily be
responsible for overseeing the Human Resources operation of the hotel.
This shall be in accordance with company’s
Strategies, directives and the Hotel’s Business Plan, which may be varied from
time to time.
The Human Resource Manager will specifically be responsible for the following:
The Human Resource Manager will specifically be responsible for the following:
- Fulfill the financial objectives of the hotel through proper and
efficient management;
- Prepare and manage the annual human resources budget;
- Control expenses of the division;
- Ensure that the manning guide of the hotel is strictly adhered to;
- Co-ordinate an effective and efficient Payroll Management/Resource
allocation;
- To prepare monthly forecasts and schedule resources accordingly.
- To be responsible for coordinating and monitoring the activities of
the Human Resources Division;
- Ensure accurate employee administration is maintained at all times;
- Prepare and update the human resources departmental operations
manual;
- Oversee the hotel's recruitment and selection process;
- Support the internal development of supervisory and management
personnel, through the implementation of an effective succession plan and
coaching/mentoring program;
- Oversee the hotel's employee welfare programs, ensuring that the
benefits supplied are relevant and competitive in the local market place;
- Maintain efficient staffing levels and payroll systems, helping
division/department heads to maximize productivity and minimize
unnecessary payroll costs;
- Research and propose competitive compensation/benefits/incentive
packages;
- Assist the Training Manager with the training of senior management
personnel and selected courses;
- Ensure that government-stipulated employee legislation is strictly
followed and implemented;
- To prepare the hotel's duty management roster;
- Represent the human resources function on the hotel's Executive
Committee;
- Ensure that a strong employee communications program is
implemented;
- To assume full charge of initiating and driving environmental
awareness within the hotel;
- Implement the corporate social responsibility strategies and goals
of the hotel; and
- Ensure quick reaction to the Maintenance Requests.
The successful candidate should also
have the following qualifications:
- Masters Degree in Human Resource Management;
- Be a member of the Institute of Human Resource Management (IHRM) or
any other recognized professional HR Body;
- Minimum of five (5) years experience in a similar leadership role;
- Must possess knowledge and experience of relevant labour laws and
industrial relations in Kenya;
- Must possess excellent planning and organizing skills;
- Should possess excellent written and oral communication skills; and
- Must be flexible in your job function and perform any other
reasonable duties and responsibilities which may be assigned to you,
including redeployment to other departments/areas if required, in order to
meet business demands and guest service needs.
If you believe you qualify for this position,
please apply for the position by uploading your CV to our website: www.dpckenya.comunder
vacancies.
Only qualified candidates shall be contacted
