Our Client,a
well-established Design and Construction company with projects in various parts
of the country seeks to recruit a qualified Quality Assurance / IT Manager based
in Nairobi.
Providing
overall leadership of the quality and assurance roles in all operations of the
organization.
Developing and
implementing ISO quality procedures and policies in all the company’s business
lines.
Developing a
customer service charter to guide all service providers in their interaction
with customers.
Establishing and
interpreting quality aspects in all projects and assignments carried out by the
company.
Championing and
leading the ISO Certification process across the whole organization.
Handling client
and customer complaints and ensuring customer feedback is incorporated in
improvement plans
Proposing
continuous improvement initiatives and championing adoption of kaizen, Lean six
Sigma among other business excellence models.
Establishing
service level agreements with service providers, suppliers and contractors and
ensuring they are followed to the latter.
Leading the
upgrade of the IT systems and computerization of the company’s operations.
Any other duty
as may be assigned to you from time to time aimed at meeting the general
obligations of the company and the general welfare of all staff.
Person Specifications
- Degree or Diploma in a relevant field
- Certification in Quality Assurance/Control or Quality Management
- Exposure and working knowledge of ISO certification and quality control procedures
- Excellent IT skills is an added advantage
- 5 or more years’ experience, exposure in a busy architectural or design/construction company.
Applications
indicating last/current salary should be submitted preferably via email to:
careersinafrika@gmail.com
or P.O. Box
75559 – 00100 Nairobi,
on or before 20th
September, 2013.
Only shortlisted
candidates will be contacted.
