Safaricom Limited is
the leading mobile telecommunications company in Kenya.
We are at the
forefront of the industry and always seek to attract and retain talented,
creative and innovative team players who are excited by the opportunity of
pushing the frontiers of this evolving technology, growing our services,
exciting our customers and contributing to our community.
Principal IP / MPLS Support Engineer
Ref: TECHNOLOGY_PIPMSE_JULY_2013
We are pleased to
announce the following vacancy in the Network & Service Operations
Department within the Technology Division.
In keeping with our
current business needs, we are looking for a person who meets the criteria
indicated below:
Reporting to the
Senior Manager-Transport & IP Support, the role holder responsible for
Operations, Maintenance and Optimization of IP NGN Transport core network that
support the present and future needs of the business.
The holder will also
hold a technical consultancy role for the day to day optimization and proactive
maintenance of the overlying IP networks plus constant capacity building of
fellow engineers.
Key Responsibilities:
Key Responsibilities:
- Develop and
continuously review network O&M processes;
- Provide
leadership in network faulting and troubleshooting processes;
- Provide Level 2
escalation support for complex IP Network issues, document
root-cause-analysis for the faults experienced and share knowledge on
mitigation of recurrence;
- Ensure proper
network capacity monitoring and measurement is in place;
- Lead on the
proactive optimization activities to enhance the IP network quality and
stability;
- Design and
implement SLA measurements on the IP network and strive towards meeting
the same;
- Implement
constant security audits on the different IP Networks and come up with
proposals for hardening;
- Represent the
team in Security discussions and implementation of the same on the IP
Networks;
- Perform
quarterly skills transfer to the NOC IP/MPLS support team to build skills
and hence improve on the MTTF/MMTR;
- Perform
quarterly skills transfer on IP/MPLS networks O&M to the field team to
improve skill set and hence MTTF/MTTR;
- Develop and
maintain network designs and track changes with updating of the LLDs and
HLDs;
- Provide in-house
consultancy to key projects within the company;
- Carryout
consultancy for Business Units in Managed services and presales/product
offerings;
- Ensure proper
CAPEX/OPEX forecasting and utilization, develop and implement cost savings
initiatives;
- Develop and
maintain relevant ways of tracking SLA performance on the IP Networks.
Role
requirements
- 5+ years of
direct Network Engineering/Network Support experience in a busy Service
Provider environment;
- BSc in Computer
Science, Information Systems, Electrical/Computer Engineering or related
fields required;
- CCIE R&S
desired; CCNP/CCIP certification a must;
- Expert knowledge
of TCP/IP and the OSI model;
- Experience with
network visualization, simulation and modeling tools (e.g. Cariden MATE,
OpNET SP Guru, HP Network Analytics);
- Strong skills
and experience with IP routers and switches. Extensive knowledge of IP
Routing and IP routing protocols (OSPF, ISIS, EIGRP, and BGP);
- Knowledge of QoS
techniques and hands on experience of implementing MPLS services;
- Expert knowledge
of network design principles and design best practices.
If you feel that you
are up to the challenge and possess the necessary qualification and experience
please send your resume and application letter indicating your experience and
why you are the most suitable candidate for the role clearly quoting the job
title and job reference to the address below.
The deadline for
application is Wednesday 24th July, 2013.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi
via E-mail to
hr@safaricom.co.ke
