Business Development Manager
The successful candidates will be the liaison between customers and the Bank, through product, service performance and communication with clients, ensuring that customer requirements are met through product attributes and service expectations.
Key ResponsibilitiesThe successful candidates will be the liaison between customers and the Bank, through product, service performance and communication with clients, ensuring that customer requirements are met through product attributes and service expectations.
- Relationship
Management and Business Development
- Conduct regular
visits to new clients and existing clients
- Collate feedback
and facilitate resolution of any outstanding issues between clients and
Bank
- Manage client expectations,
requirements and complaints in a professional and timely manner.
- Cross selling
other Bank’s products
- Ensure customer
retention by offering a wider product range to existing customers
- Mobilize
deposits.
- Provide leads
and referrals to Corporate, Retail and Retail Alternative channels
Minimum
Qualifications and Experience
- A degree in
Business or Marketing related course from a recognized University
- Diploma in
Marketing, Credit Management/Professional qualifications (CPA, ACCA, AKIB)
- Over 3 years experience
in Banking operations, Sales and customer service
- 2 Years
experience in Business Research and product Development.
- Strong
leadership skills with demonstrated competences in championing high
performance management
- A thorough
knowledge of Retail Banking products and services, and extensive Banking
Industry knowledge
Key
Competencies & Skills
- Excellent
communication skills both written and oral
- Excellent
interpersonal skills, with the ability to establish and develop
relationships
- Excellent
negotiation skills
- Excellent
analytical skills and attention to details
- Must possess a
high level of integrity
If you believe you
meet the above requirements, send your application together with a detailed CV
indicating how your experience matches the position requirements, your current
position, current remuneration and names and contacts of three referees to
bentleys@bentleysinter.com by 13th June 2013
Only short listed candidates will be contacted.
Only short listed candidates will be contacted.
