Massive Recruitment at Nairobi Women’s Hospital, Kenya

Nairobi Women’s Hospital is fast expanding and is looking for top talent to join its team.

The hospital vision is “We are trusted with the healthcare of women in Africa”.

We take pride in our highly qualified professionals who everyday deliver our mission – “With passion we deliver healthcare”.

We are looking for high calibre individuals to join our team of healthcare professionals in the following positions.

Laboratory Technologist

Reporting to Laboratory in Charge the person will collect and carry out tests on patient’s specimen and generate accurate and timely results in line with the hospital’s policies and procedure.

Key Responsibilities

· Ensuring all Laboratory equipments are in good condition before starting the day’s work

· Ensuring availability and optimum utilization of reagents for cost effectiveness

· Producing timely and accurate in line SOPs

· Billing all procedures to capture revenue

· Documenting all processes and results to ensure availability of supportive information

· Implementing all set stock control procedures to ensure accountability

· Ensure Superior Customer Experience to all internal and external clients

Person Specification

Qualification, Skills & Experience

· Diploma in Medical Laboratory Technology from a recognized institution

· Registration with the Kenya Medical Laboratory Technologist and Technicians Board

· HND is an added advantage

· Science and technology expertise

· New idea generation

· In and out patient care

· Phlebotomy skills

· Application and exploitation of IT

· At least 2 years experience

Key Competence

· Visionary

· Humble

· Emotional Intelligence

· Entrepreneurial

· Team player

· Professional knowledge

Human Resources Assistant

Reporting to the Human Resources Manager-Learning and Talent the person will support the implementation of Human Resources policies and procedures to achieve organizational objectives.

Key Responsibilities

Recruitment

· Support the recruitment and induction processes for all organizational Units and new staff joining the organization through the entire recruitment cycle.

· Maintaining an up to date recruitment plan, receive and verify the Staff Requisition forms triggering start of the recruitment process.

· Prepare and circulate weekly vacancy bulletin and track and monitor applications.

· Schedule and coordinate recruitment process including selection of candidates through offering long listing and short listing support recruiting managers, scheduling interviews and inviting applicants for interviews.

· Support recruiting managers offering written tests to prospective employees.

· Prepare offer letters and contracts for new employees, receive and verify medical reports, certificates of good conduct and send off/ receipt and verification of employee referees and documentation before offering contracts.

Performance Management, Learning & Development

· Preparing the orientation packs for orienting new staff and step in when HR Manager is unavailable to conduct orientation sessions for new employees.

· Support and coordinate annual performance appraisal, staff training and ensure training records are up to date.

· In collaboration with the HRM, compile performance review reports for the entire organization.

· Support the coordination and planning with the HR Manager of meetings, trainings, and orientation/ induction programs.

· Compile the yearly Training Calendar for the entire organization with reference to employee needs identified in individual performance objectives and appraisals as well as available internal trainings.

HR General Management and Administration

· Ensure HR Operations are in line with NWH HR procedures and local legislation.

· Maintain staff contracts and ensure personal files for staff and kept up to date and ensure that all changes regarding staff contract, objectives, performance review, contract amendments are in the files.

· Creation of a staff contact list as well as emergency contact cards.

· Assist the HR Manager in ensuring compliance with HR policies in the Units especially employment, learning and staff development policies.

· Providing support in the generation and consolidation of HR monthly reports including KPIs.

· Ensure the maintenance of the filing systems for staff by ensuring that staff files are up to date, that proper documentation procedures are followed.

· Ensure pro-active, regular and relevant communication flow within the HR department and other departments/ units.

Person Specification
Qualification, Skills & Experience

· Bachelors degree in any discipline

· HND in Human Resource management

· Solid understanding/ knowledge and experience supporting HR issues especially Recruitment, Learning, Performance management, contractual documentation, and the provision of management information.

· Excellent oral and written communication skills.

· Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.

· At least 2 years relevant work experience

Key Competence

· Humble and respectful to all

· Emotional Intelligence

· Strong Team player who delivers on commitments.

· Excellent planning and organizing skills, ability to establish priorities and to plan and monitor own work plan, efficient and proactive.

· Excellent customer orientation, flexible approach to work and ability to encourage this in others.

HR and Administration Officer

Reporting to the HR Manager – OD and Effectiveness the person will ensure efficient and effective HR Service Delivery and Unit Administration while ensuring compliance to approved policies, processes and procedures to agreed standards and legislation within the unit

Key responsibilities

· Serve as the HR single and first point of contact at the unit including guiding and advising both unit management and employees on HR related matters.

· Ensuring compliance to Legal/Statutory, HR,OSH, Environmental policies and guidelines within agreed standards and legislation

· Managing all HR transactional processes and procedures including recruitment, employee orientation and induction, performance management, payroll, employee relations and separation within the unit to ensure efficiency, effectiveness and compliance the policy and Company requirements.

· Ensuring information custody, accuracy, availability, management and reporting including employee data, (statistics and records), KPIs at unit, unit information (bills, leases, licenses) as required from time to time.

· Managing administration related expenses through provision of consumption/utilization reports in regard to stationery, telephone and other utilities

· Ensuring service delivery in the areas of transport, security and maintenance by managing the processes, documentation including monitoring delivery.

· Lead in administration of the NWH staff benefits within the unit including the NWH medical scheme through reviewing invoices, and employee data to ensure cost effective management of the benefit, Staff meals

· Ensuring employee training and usage of ESS within the unit.

Person Specification

Qualification, Skills & Experience

· Degree in business related field

· Higher national diploma in Human Resource management.

· Good working knowledge of the employment laws.

· Quality Assurance

· Influencing and implementing innovation

· Standards management

· 3rd party management

· Performance improvement

· Operations and service management

· Customer Care

· 3 year relevant experience

Key Competence

· Visionary

· Humble

· Emotional Intelligent

· Entrepreneurial

· Team player

Hotel Services Supervisor

Reporting to the General Manager Unit the person will ensure high quality provision of hospitality services in the hospital

Key responsibilities

· Planning, coordinating and supervising all housekeeping and catering staff in the hospital.

· Ensuring compliance to departmental standard operating procedures

· Developing and enforcing SLA (Service Level Agreements) to ensure prompt and efficient service delivery.

· Ensuring adequate resource allocation to meet budgetary and required standards

· Ensuring inventory control

· Collecting and collating weekly and monthly reports as required

· Ensuring that all equipment, furniture and furnishings are maintained checked and kept in good working order in accordance with correct procedures and reports all relevant faults

· Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance

· Identifying, implementing and benchmarking best practices in management

· Determining & coordinating departmental reporting and communication requirements

Person Specification

Qualification, Skills & Experience

· HND/Degree in Hotel Management and/or Institutional management

· Communication

· New idea generation

· Interpersonal skills

· Performance improvement

· Quality Assurance

· Influencing and implementing innovation

· Customer care

· Application and exploitation of IT

· At least 4 years relevant experience.

Key Competence

· Visionary

· Humble

· Emotional Intelligence

· Entrepreneurial

· Team player

Internal Auditor – Risk and Quality Assurance

Reporting to the Chief of Internal Audit, Risk and Compliance the person will provide continuous reviews on internal controls and make recommendations for improvement and evaluating adherence to policies and procedures.

Key responsibilities

· Planning and conducting audits in line with audit plan and any special investigations that may be assigned.

· Planning and conducting compliance reviews for the purpose of ensuring compliance with Hospital policies and procedures.

· Monitoring operations and identify areas of risk for the purpose of recommending corrections and improvements.

· Performing impromptu compliance checks on stock management and cash floats.

· Witnessing and ensuring accuracy of stock take as per the hospital policy

· Evaluating hospital management information and accounting systems to determine their efficiency and effectiveness.

· Document findings and follow up on recommendations to ensure they are implemented.

· Contributing to the development of the group audit and risk function through specific initiatives to develop tools and processes.

· Ensuring quality assurance through functional monthly quality assurance committee audits and meetings.

Person Specification

Qualification, Skills & Experience

· B.Com Accounting/ Finance

· CPA(K) or equivalent

· CIA will be an added advantage

· Good analytical, decision support and ad hoc evaluation skills

· Excellent interpersonal and communication skills

· Innovative approach to implementation

· Lead and create consensus and effect change

· Application and exploitation of IT

· Customer care

· At least 2 years relevant work experience as a Risk Officer

Key Competence

· Visionary

· Humble

· Emotional Intelligence

· Entrepreneurial

· Team player

Internal Auditor – Information Systems & Compliance

Reporting to the Chief of Internal Audit, Risk and Compliance the person will provide continuous reviews on internal controls and make recommendations for improvement and evaluating adherence to policies and procedures.

Key responsibilities