Safaricom Limited is the leading mobile telecommunications
company in Kenya.
We are at the forefront of the industry and always seek to
attract and retain talented, creative and innovative team players who are
excited by the opportunity of pushing the frontiers of this evolving
technology, growing our services, exciting our customers and contributing to
our community.
Product Manager – Video & Collaboration
Ref: EBU_PM-VC__APRIL _2013
Ref: EBU_PM-VC__APRIL _2013
Reporting to the Senior Manager-Connectivity & Infrastructure
Services, the role holder is responsible for propositions development,
packaging, commercialization, and go-to-market (GTM) activities in support of
Safaricom Video & Collaboration services in the Enterprise Business
development team of the Enterprise business unit.
The position will require working closely with our sales and
marketing teams, customers, channel partners, technology and innovation
business partners as well as our technical teams to develop scalable and
sustainable products.
An emphasis is placed on delivering highly competitive and
commercially proven propositions to meet the needs of the growing market.
The job holder’s key responsibilities will be to:
The job holder’s key responsibilities will be to:
- Develop and
deliver the strategy and roadmap for the Video & Collaboration
products portfolio;
- Formulate,
direct and coordinate marketing activities and policies to promote
products and services, working with advertising and promotion managers;
- Coordinate
launch and commercialization of new products and offers with the relevant
channels and ensure successful go-to-market deployments for each product;
- Research and
present market opportunities, product performance and relevant commercial
information to ensure product success in the marketplace;
- Understand and
influence development of business processes and IT system interaction to
support the intended customer journey for each product;
- Lead and drive
definition of in-depth product strategy that outline the positioning,
pricing and communication plans to support the go-to-market for each
proposition or offer;
- Track customer
and market needs as articulated by Sales and various customer feedback
channels;
- Own product
requirements and work with cross-functional product development teams to
refine product requirement specifications;
- Assess custom
product implementation requests;
- Develop and own
capacity building and training plans for all product stakeholders
including sales teams, customer support teams, product training teams and
channel partners.
The ideal candidate should possess the following skills &
competencies:
- Bachelor’s
Degree from a recognized university preferably in Marketing and Sales;
- Certification in
Video solutions design and sales is an added advantage.
- 5 years’
experience in product management;
- Knowledge of
principles and methods for products development, marketing and
commercialization. This includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control systems;
- Experience in
ICT projects management;
- Knowledge of
media production, communication, and dissemination techniques and methods;
- Knowledge of
principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for
services, and evaluation of customer satisfaction;
- Ability to
function effectively both independently and collaboratively within a team
environment.
- Ability to
participate in team planning and decision-making;
- Demonstrated
organizational, work management, and group process skills;
- Ability to take initiative
to identify and propose new tasks and procedures.
- Ability to work
within tight budgets and timelines towards delivery of short and long-term
strategy goals;
- Excellent
written and verbal communication skills coupled with good listening and
critical reasoning skills;
- Knowledge of
Pragmatic marketing approach.
If you feel that you are up to the challenge and posses the
necessary qualification and experience please send your resume and application
letter indicating your experience and why you are the most suitable candidate
for the role clearly quoting the job title to the address below.
The deadline for application is Friday 19th April, 2013.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
