Safaricom Limited is the
leading mobile telecommunications company in Kenya.
We are at the forefront of
the industry and always seek to attract and retain talented, creative and innovative
team players who are excited by the opportunity of pushing the frontiers of
this evolving technology, growing our services, exciting our customers and
contributing to our community.
IP NGN Transport Support Engineer
Ref: TECHOLOGY-NTSE-MAR-2013
Reporting to the IP Network
Support Manager, the role holder is primarily responsible for maintenance of
the Core IP Backbone network (IP/MPLS) and the Enterprise Network (Enterprise
Edge and Aggregation) to ensure that SLAs are met for all services, execute
work orders as instructed from the planning team and be part of a 24 x 7 team.
The job holder’s key responsibilities will be to:
The job holder’s key responsibilities will be to:
- Ensure
availability for each and every IP device on the core IP/MPLS
infrastructure network;
- Ensure
system and service availability of the network on 24x7 basis;
- Ensure
consistency of network configurations;
- Ensuring
optimum performance of the network at all times with KPIs met;
- Handle
Projects assigned by the team manager and Work orders raised by the
Planning team;
- Handle
escalations on the Transport IP/MPLS infrastructure from the NOC team or
other service owners;
- Participate
in knowledge transfer for the NOC team;
- Maintain
several weekly reports on network activities.
The ideal candidate should possess the following skills &
competencies:
- Bachelor’s
Degree in Computer Science, Information Systems, Electrical/Computer
Engineering required;
- Cisco
Certifications on associate level i.e. CCNA and above a must. CCNP/CCIP
certification desired;
- 2+ years of
direct Network Engineering/Network Support experience in a busy Service
Provider environment;
- In depth
understanding of QoS, Diffserv Traffic shaping and traffic QoS policy
implementation;
- Experience
with network management and monitoring tools (e.g. Cisco LMS/ISC, Zabbix);
- Be able to
articulate high level understanding of multi-services platforms, routing
protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and troubleshooting down
to packet level;
- Knowledge of
QoS techniques and hands on experience on implementing MPLS services;
- Very strong
hands-on skills with extensive experience in the troubleshooting and
solving complex network related issues;
If you feel that you are up to the challenge and possess the
necessary qualification and experience please send your resume and application
letter indicating your experience and why you are the most suitable candidate
for the role clearly quoting the job title to the address below.
The deadline for
application is Thursday 28th March, 2013.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to
hr@safaricom.co.ke
