Segera Limited is highly seeking to recruit SPA Therapists
3 Positions
The incumbents will be required to among other duties take part in or independently carry out the following:
Daily set up, this includes:
- Collecting clean
linen
- Ensuring that
all wellness centre areas are cleaned and ready for guest use, bathrooms,
courtyard, guest gym and Rasul Tower
- Set up of
therapy beds and preparations are done for the days treatments
- Candles are
replaced and incense trays are cleaned
- Water stocks are
checked and replenished
Complimentary Welcome Ritual - All therapists are required to
perform our complimentary introduction treatment on guests during their stay.
This is a 30 minute treatment per guest and they will be allocated
between the therapists
Guest treatments – Treatments will be performed to your best ability between 9am and 9pm. The therapists need to remain on stand-bye at the spa until 6pm when not performing treatments.
The guest treatments include but are not limited to:
Guest treatments – Treatments will be performed to your best ability between 9am and 9pm. The therapists need to remain on stand-bye at the spa until 6pm when not performing treatments.
The guest treatments include but are not limited to:
- Deep tissue
- Sports massage
- Lymphatic
drainage
- Indian head
Massage
- Reflexology
- Swedish massage
- Facial skin care
- General grooming
(manicures, pedicures, waxing)
In Villa treatments are frequently requested and these include:
Massages
- Treatment preparation
- Scrubs
- Oils are to be
prepared
- Attending to the
herbs
Full facial, manicure and pedicure set-up
Holistic facial skin acre treatments with the internationally known product Dr.Hauschka
Body treatments developed by Africology for Segera Retreat
Complimentary guest treatments as requested by management – at times the therapist will be asked by management to conduct complimentary guest treatments
Staff treatments: The spa services are available for staff use with the permission of the Tourism Manager and out of their working hours (preferred rates)
Team training - To ensure the high standard in the spa is kept all therapist are required to teach and share any new ideas, knowledge and skill with their colleagues. All therapists are required to attend training arranged by the Tourism Manager.
Desired Attributes/Attitudes
Holistic facial skin acre treatments with the internationally known product Dr.Hauschka
Body treatments developed by Africology for Segera Retreat
Complimentary guest treatments as requested by management – at times the therapist will be asked by management to conduct complimentary guest treatments
Staff treatments: The spa services are available for staff use with the permission of the Tourism Manager and out of their working hours (preferred rates)
Team training - To ensure the high standard in the spa is kept all therapist are required to teach and share any new ideas, knowledge and skill with their colleagues. All therapists are required to attend training arranged by the Tourism Manager.
Desired Attributes/Attitudes
- Well presented
- English
speaking, well-spoken, soft-spoken
- Excellent
communication skills
- Empathetic and
caring
- Friendly and
polite
- Professional and
service orientated
- Open minded with
a flexible mindset
- Tidy and
methodical
- Mature,
confident and responsible
- Ability to
empower
- Solutions-driven,
focused, creative
- Honest and
generous
Skills
- Experience in
management of customer/guest service
- Recognized
Qualification in beauty, face and body therapy
- Deep Tissue and
a diversity of therapy techniques
- Exercise and
Nutrition training and principles advantageous
- Qualification
and/or experience in 5 star service for at least 5 years or more
- Remote resort
working experience
Learning Module
Beauty Training
Beauty Training
- objective to
provide basic face, body, manicure, pedicure and wax treatments
Dr Hauschka and Africologys product training
- objective to
provide treatments as per Dr Hauschka treatment manual
- objective to
provide treatments as per Africology treatment manual
- objective to
prescribe products and treatments as lifestyle guides for guests
Guest Relations Training
- Objective to be
able to communicate honestly, politely and informatively with guests
and to understand all policies and procedures relating to guest
arrivals/departures, activities and experience.
Applications should be submitted via Email: HRsegera@segera.com,
to reach us on or before 15th February, 2013
