A newly established
resort based at the coast is currently seeking to add to its dynamic and
energetic team a Sales and Marketing Managerto
be based in Nairobi;
Level of Education:A Higher National Diploma/ Degree in Marketing or other related field
Other Requirements: Must be a Team player, should possess good interpersonal skills, clear and concise written and verbal communication skills, and should have an outgoing personality. Member of CIM will be an added advantage.
Sales Responsibilities
- Resort sales
responsibilities include selling guestrooms, meeting space and other
resort services to customers whether individual or groups.
- Conducting site
inspections with prospective customers, as well as soliciting and
generating new business.
- During the sales
process, responsibility for negotiating contracts, pricing, credit terms,
warranties and delivery dates.
Other
Responsibilities:
- Preparation and
presentation of proposals, maintaining well-organized documentation and
reports, attending and participating in various sales and resort’s staff
meetings, and coordinating customer-service requests as needed.
Researching
New Accounts
- Research is
essential to bringing in new business for the resort thus the incumbent
will spend part of his (her) time researching and identifying accounts.
- Other types of
accounts can include weddings and receptions, local corporate training
groups or local events, such as conferences, team building and corporate
staff retreats.
Closing
Sales
- Every function
should ultimately lead to “closing” or securing sales for the resort
- Identifying and
courting customers, selling the benefits and amenities of the resort and
following up with the customer actions that help close sales.
Maintaining
Accounts
- Tasked with
keeping clients happy and managing accounts.
- Ensuring that
events are completed successfully, this can also include negotiating
prices and rewarding customers for loyalty and/or accepting feedback to
help make the next prospected event even more successful.
Repeat
Business
- To ensure repeat
business, follow up with each client to ensure a good experience was had.
- Work to set
dates for the next convention or event with the client as soon as
possible.
New
Business
- To use viral
marketing techniques to drive new business. This is by utilizing the
emails captured through the resorts website and using social networking
sites such as Facebook and Twitter to gather new clients.
If you meet the above
requirements and are interested in this exciting opportunity, you are invited
to strictly email your cover letter and CV, clearly detailing your current
remuneration and expectations to resumes.mombasa@ymail.com before the
close of business 10/3/2013.
