We are a Bar & Restaurant situated in Hurlingham area and we
require aRestaurant Manager.
The Managers role will be to lead the team at the restaurant ensuring the highest levels of customer service and operations efficiency.
He/She will be responsible for the sales growth and profitability of both the
Bar and the Kitchen.The Managers role will be to lead the team at the restaurant ensuring the highest levels of customer service and operations efficiency.
General responsibilities:
- Responsible
for ensuring consistent high levels of customer service and handling of
customer complaints in a timely and professional manner.
- Is
responsible for the growth in Profitability of the Restaurant by meeting
the set sales targets and reducing costs.
- Will
lead the team and motivate staff to ensure a good working environment and
the smooth running of the Restaurant.
- Continuously
sources for new clients/ customers by engaging in marketing activities to
build the restaurant’s client base.
- Is
responsible for the supervision of the entire team and ensures employees
adherence to operational manual guidelines.
- Will
be in-charge of Performance management by ensuring staff meet performance
expectations through regular reviews.
- Will
maintain an accurate and up-to-date plan of restaurant staffing needs.
Prepare schedules and ensure that the restaurant is staffed for all shifts.
- All
other duties as assigned.
Requirements
The ideal candidate is required to have appropriate hospitality/
industry qualifications and has not less than 5 years experience at the same
level.
The candidate must be:
- Performance
and sales driven.
- Posses
excellent Customer service and Customer care skills
- Have
good leadership and supervisory skill
- Have
excellent communication skills capable of motivating teams and individuals
towards defined organizational goals and objectives
- Be
an outgoing person with excellent customer service skills.
A Gross
salary of KShs 25, 000 and bonuses will be offered based on performance
Please send your CV and Letter of application to arestaurant1@gmail.com by 15th February 2012.
Please send your CV and Letter of application to arestaurant1@gmail.com by 15th February 2012.
