Relationship Executive in MFI, Kenya


Relationship Executive - MFI - Kenya

Department/Section:  Bureau/Relationship    
Position Responsible To: Group Operations Director 
Position reporting to the job title: Relationship Assistant    
                     
Overall Responsibility:                     
                     
Responsible for ensuring customer satisfaction is achieved through effective management of the system CRB 
data base         

Key Tasks                      
  • Implementing and managing the system                      
  • Providing training and support to the clients in regards to the system                      
  • Updating the system to suit the needs of the client                      
  • Monitoring the system to ensure effective running                      
  • Updating debtor listing on the CRB database                      
  • Supervision of database and monitoring updates of the same                      
  • Overseeing operations and overall leadership of the department                      
  • Handling queries by client in relation to the CIS system and ensuring assigned responsibilities are effectively carried out                      
Desired Competencies:                                 
  • Excellent IT skills                      
  • Good understanding of software systems                      
  • Good communication/training skills                      
Educational Qualifications:
  • Bachelors Degree in Computer Science        
  • Working Experience:        
  •  3 years relevant working experience 
  • Bachelors Degree in Computer Science                   
Salary: 70k per month plus 2% commissions, medical (inpatient) after probation.                     

Send CV to monicah.kimani@hallmarkrecruiment.com