Want to make it big in a fast growing security & courier
company?
We are a fast growing security and courier company in
Kenya.
Our solutions are custom made and are synonymous with quality
and value.
To support our growing business, we now want to recruit talented candidates for the following positions:
To support our growing business, we now want to recruit talented candidates for the following positions:
Operations Manager (1)
Reporting to the Director Operations and Administration, the purpose of this role is to maintain and enhance operational efficiency within the guarding department.
Reporting to the Director Operations and Administration, the purpose of this role is to maintain and enhance operational efficiency within the guarding department.
Key Responsibilities
- Leading
operations within the guarding department of the company by
evaluating customer needs, managing guard planning process and
ensuring smooth continuity of operations
- Managing service
delivery by setting service standards, ensuring compliance, reviewing
processes and seeking feedback from customers and other stakeholders
- Minimization of
exposures through “Know Your Customer” principles
- Adherence to and
application of established policies, processes and procedures to achieve
optimal efficiency, compliance and cost containment
Competency Required for this position
- Relationship
management
- Excellent
interpersonal skills
- Strategic
thinking
- Personal
motivation
- Good oral and
written communication
- Training and
service in any of the Armed Forces or Police will be an added advantage
Qualifications, skills and experience required:
- A university
degree from a recognized university
- At least 5
years successful operations experience in a security or service Industry
- Practical
experience in the use of Microsoft Office Packages
Zone Manager (3)
Reporting to the Operations Manager, the Zone Manager will be incharge of a designated area.
Reporting to the Operations Manager, the Zone Manager will be incharge of a designated area.
The purpose of this role will be to provide value
add services, deliver customer promise and provide excellent customer service.
Key Responsibilities
Key Responsibilities
- Budget control
and management within the Zone
- Enforcement of
controls and procedures
- Customer
relationship management
- Planning
the optimal deployment of personnel in the Zone taking into account all
assignment requirements and geography of the Zone
- Provide
effective supervision to ensure customer satisfaction
- Putting in
place and maintaining reporting systems to ensure that all
information relevant to management for the operation of the district is
compiled and submitted promptly
- Ensure all
incidents requiring management attention are properly and adequately
attended to, investigated and feedback initiated appropriately
- Conduct security
surveys and draft quotations to prospective customers
- Assist line
managers to ensure all company assets (vehicles, motorcycles, office
assets) are secure and in good use
- Monitor and
compile reports on business trends and competitors efforts
- Participate in
security officers’ refresher courses/training at the Zone level
Competency Required for this position
- Commercial
awareness
- Excellent oral
and written communication
- Excellent
interpersonal skills
- Able to work
with minimal supervision
Qualifications
- Minimum Diploma
from a recognized institution
- At least 4 years
experience in operations management at supervisory level in a
security company
- Computer
knowledge
Technical Manager (1)
Reporting to the Director Operations and Administration, the technical manager will be responsible for overseeing all the operations of the technical department of the company.
Reporting to the Director Operations and Administration, the technical manager will be responsible for overseeing all the operations of the technical department of the company.
Key Responsibilities
- Oversee all
technical installations
- Supervise the
technical team
- Provide regular
feedback to management including team performance, budgets and
project status
- Review technical
products and make suggestions on possible improvement
- Train and
develop the technical staff
- Provide
direction for new product development
- Carry out
technical surveys and provide technical quotations
- Follow on-going
projects through testing, implementation, measurement and evaluation
Competency Required for this position
- Commercial
awareness
- Excellent oral
and written communication
- Excellent
interpersonal skills
- Able to work
with minimal supervision
Qualifications
- A Bachelor’s
degree in Electrical Engineering or related course
- A Minimum of 5
years experience in a similar field
- Computer
Knowledge
- Knowledge and
experience in business information system
Accountant (1)
Reporting to the Finance and Strategy Manager, the role of the Accountant will be to provide leadership in financial management and planning
Reporting to the Finance and Strategy Manager, the role of the Accountant will be to provide leadership in financial management and planning
Key Responsibilities
- Prepare and
manage the budgetary process, forecasting and implement
reporting framework for all agreed key performance indicators
- Develop
financial analysis and projections for new business ventures and
advise management accordingly
- Initiate process
improvements and implement change to achieve financial efficiency
- Undertake risk
management and sound internal controls
- Lead, coach and
inspire the finance team to achieve set objectives
- Ensure tax
compliance as well as manage internal and external audits
- Adhere to and
apply established policies, processes, procedures to achieve optimal
efficiency, compliance and cost containment
Competency Required for this position
- Excellent
inter-personal skills
- Excellent
communication skills
- Strategic
thinking
- Excellent oral
and written communication
- High degree of
integrity and dependability
Qualifications, skills and experience required:
- A degree
from a recognized university with at least CPA II or Certified
Public Accountant of Kenya (CPAK) holder
- At least 3 years
successful work experience in a busy environment at a supervisory
level
- Practical
experience in use of Microsoft Office Packages
- Knowledge of
pastel software will be an added advantage
Human Resource Officer (1)
Reporting to the Operations and Administration Director, the successful candidate will be responsible for all aspects related to human resource management
Reporting to the Operations and Administration Director, the successful candidate will be responsible for all aspects related to human resource management
Key Responsibilities
- Enforcing of
human resource regulations
- Administration
of staff contracts
- Recruitment and
selection
- Preparation
of annual human resource budgets
- Development and
implementation of training within the organization
Competency Required for this position
- Team player with
excellent inter-personal skills
- Excellent
communication skills
- Strategic
thinking
- Personal
motivation
- Excellent oral
and written communication
- Knowledge of
labor laws and trade union matters
- High degree of
integrity and dependability
Qualifications, skills and experience required:
- A university
degree from a recognized university
- A post graduate
diploma in Human Resources
- At least 6 years
experience in the field of human resource management
- Practical
experience in the use of Microsoft Office packages
Controller (3)
Reporting to the Operations Manager, the successful candidate will be responsible for all aspects related to the security control room including CCTV, Alarm, Telephone and Radio Systems
Reporting to the Operations Manager, the successful candidate will be responsible for all aspects related to the security control room including CCTV, Alarm, Telephone and Radio Systems
Key Responsibilities
- Maintaining the
control room daily occurrence book
- Liaison with the
client when following up or reporting events or Alerts relating to
Alarms
- Producing a
daily log sheet itemizing vehicle movements
- Monitoring
all business activities during and after normal operating hours
- Generate
incident reports of vehicle breakdowns, hijacking, accidents
and escalate to the relevant staff for resolutions
- Monitor
the movement of all company keys and other items within the control room
Competency Required for this position
- Team player with
excellent inter-personal skills
- Excellent
communication skills
- Strategic
thinking
- Ability to pay
attention to details
- High degree of
integrity and dependability
Qualifications, skills and experience required:
- A relevant
diploma or a degree from a recognized institution
- At least 4 years
working experience on tracking systems and control centre
- Must be computer
literate
- Very good
telephone etiquette
- Must be able to
work with flexible times
Field Officer (2)
Reporting to the Operations Manager, the successful candidate will be responsible for supervising all field operations, checking and ensuring discipline in coordination with Head Office.
Reporting to the Operations Manager, the successful candidate will be responsible for supervising all field operations, checking and ensuring discipline in coordination with Head Office.
Key Responsibilities
- Supervising all
assigned contracted guards and generating proper documentation
- Attending all
scheduled security guard meetings and providing relevant
feedback to assist in service improvement.
- Ensuring that
all reporting and contract compliance requirements are met
- Providing
proactive training to ensure that all security guards
adequately serve the needs of the clients while complementing the
operational effectiveness in the field
- Ensuring that
safety hazards, suspicious activities or incidents that could cause breach
of security within the client’s premises are identified, recorded and
reported
- Maintaining and
building an effective relationship with clients
- Conducting
investigations on incidents and ensuring that proper evidence is acquired,
preserved, corroborated and documented
Competency Required for this position
- Team player with
excellent inter-personal skills
- Excellent
communication skills
- Strategic
thinking
- Ability to pay
attention to details
- High degree of
integrity and dependability
Qualifications, skills and experience required:
- A diploma in
security management or a related field
- Training in
criminology will be an added advantage
- 4 Years
experience in security supervision in a reputable institution preferably a
security firm
- Excellent investigative
and analytical skills
- Valid driving
license
To apply, please send your application letter and updated
CV to email: info@riley.co.ke to reach us not later than 22nd Feb 2012
