Our client a micro finance firm is looking for an Operational Risk
Officer to
recruit.
Main Purpose of role:
Responsible for the management of Operational Risk within the
region, including the implementation of a risk management framework.
He / She will be required to establish and implement programs
for quality improvement of the operations through deployment of best practices
and quality standards.
Key Responsibilities:
Operational Risk Management
- Manages overall
processes and assumes accountability for the region’s quality management
practices.
- Formulation of
standards and policies for Operational Risk Management within the region,
while ensuring they are in line with the standards and policies of the
Real People Group;
- Responsible for
building an Operational Risk Management framework with assistance from the
Group operational Risk Manager;
- Identifies and
escalates risks and quality issues in order to resolve them as efficiently
as possible;
- Reports the
highlighted system/process gaps for resolution with relevant teams and
follows up to ensure gap closure;
- Establishes and
implements programs for quality improvement, and successful measurement
criteria;
- Conduct regular
client feedback sessions within the business unit to ensure an
understanding of quality standards and requirements;
- Meets with
operations teams regularly in order to provide feedback on quality
performance, trends and focus areas;
- Conducts monthly
inspection and calibration sessions to ensure the validity and reliability
of results;
- Develops and
delivers reports to the regional departmental heads, based on risk
exposure gaps and proposes solutions to the same;
- Liaises with the
Operational Business heads to establish quality performance guidelines for
operations within the region and ensure adherence to these guidelines;
- Constantly
review and adjust guidelines to ensure optimal performance;
- Ensuring
operational processes and controls are identified and monitored to oversee
compliance with Group policies and standards;
- Build an
integrated and cohesive team with Group Internal Audit and Group Compliance;
- Drive the
formulation of an effective risk management culture within the region,
with assistance and reinforcement from the regional Executive Committee.
Key Result Areas:
- Develop, deploy
and monitor the operational risk management framework within the region.
- Establish and
implement programs for risk identification and mitigation.
- Highlight and
report the identified system/process gaps to relevant units for
resolution.
- Development of
and adherence to quality performance guidelines
Person Specification:
Education / Qualifications:
- Bachelors degree
in Business
- CPA (K) / ACCA
or equivalent professional Accounting qualification
Experience:
- At Least 5 years
working experience in a financial institution, with at least 3 years
experience working within the Risk / Audit departments
- Experience
within the Risk / Audit department of a financial institution will be
preferred
- Project
Management experience will be an added advantage
Skills and Competencies
- Highly detail
oriented
- Self-starter /
results orientated / analytical thinking
- Good
communication skills
- Strong planning
and organizing and project management ability
- Innovative
thinking
- Resourcefulness
- Change
leadership ability
- Excellent report
writing abilities
- Knowledge of
Corporate Governance
Key Relationships:
- Work closely
with Head of Finance - EA, Head of MEF – EA and Head of Credit - EA in
ensuring development and implementation of the operational risk management
framework
- Liaise with
Operational Managers in the implementation of the operational quality guideleines
- Liaise with the
Group Operational Risk Manager for guidance and ensuring congruence
between GVR risk policies with those of the Real People Group.
- GVR EXCO
- Work closely
with Group Internal Audit Team
f you meet the above minimum requirements, kindly send your CV
to the following address. Include your current and expected salary in your cv.
Frank Management Consult Limited,
Nyaku House 1st Floor, Argwings Kodhek Road,
P.O Box 5353-00200,
Nairobi.
Nyaku House 1st Floor, Argwings Kodhek Road,
P.O Box 5353-00200,
Nairobi.
Emails: robinson@frank-mgt.com/ jobsfmc@yahoo.com
