Job Title: Sales Executive
Responsible to:Managing Director
Responsible to:Managing Director
Department: Sales
Salary: Competitive Salary plus commissionsPurpose of job and primary objectives
Working as part of the Business Development team and within our
client’s operations team, this role is responsible for sourcing and managing
relationships with new and existing clients within the retail cleaning industry
and key decision makers within the region to develop business opportunities,
achieve predetermined sales targets and ensuring complete customer
satisfaction.
Main Duties and responsibilities
- Generating leads
and setting appointments through market investigation, networking, new
media and cold calling.
- Developing and
managing business relationships that generate new contracted income and
achieving agreed sales targets is a must
- Presenting the
organization and the services it provides to potential customers directly
and at industry events.
- Creating and
managing a pipeline required to meet sales targets and ensuring all sales
paperwork is current.
- Working with the
Operations Team and Bid Managers to respond to tender re-quests in a
timely manner.
- Closing sales
opportunities.
- Regularly
communicating with the Business Unit Heads, Managing Director, and all
other business development personnel to ensure that they remain fully
informed of all significant issues.
Knowledge, Experience and skills required
- Extensive
knowledge within the cleaning and hospitality industry is essential.
- Extensive
knowledge in completing tender process is essential, along with good
written and oral skills.
- A long proven
track record, and identifiable brand achievements is paramount to this
position; with active business development activity in the last 3-5 years
in the cleaning industry.
- A tenacious,
driven individual with a proven record of successful services selling.
- Extremely driven
and focused on achieving set out targets.
- Computer
Literate Word, Excel, Outlook etc
- Excellent
communication, consultative, organization, prospecting and follow-up
skills.
- Daily activity
reporting and weekly meetings.
Education
- Diploma or
bachelors degree in sales and marketing preferred but not required
Front Office Receptionist
The candidate must be well presentable able to deliver friendly,
efficient customer service and to create a warm and welcoming atmosphere for
all of our clients, with the key aim of retaining and attracting new customers.
Performs clerical duties and coordinates closely with the LCS
team and Managing Director.
Responsibilities:
Front Office Duties:
- Receive and
direct phone calls, answering client’s inquiries about the company,
directing clients to appropriate contacts, sorting mail, and arranging
appointments for clients to meet with company staff.
- Must deliver
excellent customer service, at all times
- Must be
presentable, well versed with the company's profile. Follow proper
etiquette while in conversation with clients and staff.
- Must be calm,
friendly and at the same time confident.
- Has to maintain
a professional attitude while conversing needs to be well-versed with
verbal and written communication styles, and most important, needs to
maintain decorum, and a professional atmosphere in and around the
reception area.
- Deal with all
enquiries in a professional and courteous manner, in person, on the
telephone or via e-mail.
Administration:
- Assist in
creating and maintaining spreadsheets, creating word documents, merging
documents for mailing, entering formulas into spreadsheets, and entering
data in to a client’s database.
- The receptionist
is expected to keep a check on the office supplies; monitor the inflow and
outflow regularly, and maintain records.
- Make
appointment/reservations and cancellations and follow-ups done in time.
- Must be very
good at time management with problem solving skills
Qualifications:
- High school
completion with high score in English is required.
- Certificate or a
diploma from a reputable institution
- Front office
training and experience
- Excellent
computer skills (MS-Office)
- Good command of
English and Kiswahili is vital
- Minimum 2 – 3
years’ experience in Front office management
- Working
experience in the hospitality industry, is highly desirable
- Motivated,
committed, as well as able to communicate and fit into a working team
- Fluency in
English and Kiswahili is an added advantage
Application Procedure:
Send a complete, Hand written CV addressed to:
Lavington Cleaning Services
Managing Director
P.O Box 24414 – 00100
Nairobi
Managing Director
P.O Box 24414 – 00100
Nairobi
Or send to info@lavingtoncleaningservices.co.ke
Include copies of diploma & certificates, recommendation letters and former employer
Include copies of diploma & certificates, recommendation letters and former employer
All these documents will remain the property of Lavington
Cleaning Services and will not be returned to the applicants
Only candidates with the proper qualifications will be selected
Only candidates selected for an interview will be contacted
Deadline: February 28th, 2013