We invite
applications for the post described below which has arisen within the company.
Job Title: Deputy Manager, Eldoret
Reporting To:Branch Manager - Eldoret
In liaison with the Branch Manager, the Deputy Branch Manager is responsible for implementing the Company’s strategic plan and ensuring that Eldoret Branch meet’s its objectives in terms of premium growth.
Key Responsibilities/Accountabilities
- Identifying
and developing new business opportunities in liaison with the Branch
Manager
- Achieving
growth targets
- Maintaining
high Public Relations amongst clients
- In
liaison with the Branch Manager, prepare timely, accurate, informative
reports to management for decision making
- Management
of Renewals/Business retention in liaison with the Branch Manager
- Prompt
processing and follow up of quotations
- Ensuring
adherence to Company Underwriting guidelines
- Market
Research and Intelligence
- Managing
Credit Control
- Excellent
Customer Service and Complaints Handling
- Ensuring
that staff are well supervised, trained and developed to be technically
competent to perform their duties
- Ensuring
that Performance Management process is embraced and continuously being
carried out within the departments for effective and efficient service to
our customers with a view to achieve overall company business goals in
line with the Company’s Business Plan
- Establishing
and maintaining a good relationship with the brokers, agents and clients.
Likewise maintain close liaison with other departments in the
organisation.
- Contributing
as a member of the management team to the development of operational policies
for the achievement of the corporate plans as stipulated in the Company
Three year Business Strategy.
- Fostering
and maintenance of good corporate image through liaison with all
competitors, intermediaries and the general public
- Attendance
of all scheduled meetings to facilitate smooth operational procedures
Key Skills, Knowledge, Experience and Personal Competencies
Education
- B.Com
or Business related degree from a recognized University
- A.C.I.I.
qualification or working towards attaining ACII
- Be
computer proficient
Experience
- Must
have a minimum of 5 years working experience in the Insurance industry
Other Attributes
- Must
have ample technical ability on various insurance products
- Must
have sound analytical, negotiation, interpersonal skills, communication
skills and maturity
- Good
customer relation skills
- Have
high level of integrity
- Ability
to work under minimum supervision
- Ability
to plan, organize and prioritize (ability to work within strict deadlines)
- Persons
currently in direct contact with Brokers, agents and clients will have a
distinct advantage
Application Process
If you believe you are the right candidate, please email your application and CV to hr@heritage.co.ke on or before 31st January 2013
