Shop Sales Executive - Nakuru
Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
To effectively execute
sales and customer care functions (Internal & External clients) with view
of meeting or surpassing the set targets in terms of customer count and the
overall shop turnover.
Job Dimensions
Job Dimensions
- Safe custody
and accountability for M-Pesa Cash and E-Float
- Assist
M-pesa Customers with deposit and withdrawal transactions
- Serve walk
in clients while up holding high quality level of service
- Sell across
the range products and monitor the sales trends
- Post FSE and
Shop Sales to the POS system(SAP)
- Maintenance
of creative and attractive displays
- Gather market
intelligence
- Prepare
monthly, weekly and daily reports as required and submit in a timely
manner
- Liaise with
the outlet manager in managing stock levels and recommending new products.
- Reconciling
sales and cash collections by close of business.
- Perform routine
cashiering from time to time
- Performing
other tasks as and when requested by the outlet Manager
- Participate
in outdoor sales promotional activity during roadshows and other events
Key Result Areas
Deliver sales targets in adherence to company procedures and related rules and regulations set by partners(Safaricom Dealership)
Key Decisions
Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
Deliver sales targets in adherence to company procedures and related rules and regulations set by partners(Safaricom Dealership)
Key Decisions
Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
Deciding on the right
products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs)
Key Performance Indicators (KPIs)
- Monthly
turnover
- Growth in
the number of M-pesa transactions per day
- No. of new
Customers recruited to the branch
- Time taken
and effectiveness of resolution offered in handling customer complaints.
Number of registered customer compliments or complaints in a given time
period.
Key Relationships
Branch Manager- Daily
reconciliations of M-Pesa & the Daily collections by the Cashier.
Escalation of issues that are require managerial attention
Field Sales Executives-
Daily Dispatch of stocks, Cash collection, and Reconciliation.
Shop Sales Executives –
coordination of shop floor activity to maximize sales and increase customer
care efficiency
Qualifications, Knowledge and Experience
Qualifications, Knowledge and Experience
Academic qualification/s
- Diploma in
sales and marketing, Public Relations or Business Management
Skills
- Selling
skills
- ICT
proficiency; Experience with a POS system
- Good
communication skills
- Good
negotiation skills
Relevant experience
- At least 6
months selling experience in selling
Other requirements
- Certificate
of good conduct
- Should be
innovative.
If
you meet all the above requirements, kindly send us your cv (include your
current and expected salalry in the CV) to:
Frank Management Consult
Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
