Shell and Vivo Lubricants Kenya Limited
Exciting career opportunities at Shell and Vivo Lubricants
Shell
and Vivo Lubricants (SVL) is the Pan-African jointVenture between Shell, Vitol
and Helios Investment Partners for the blending, packaging and regional sales
of Shell-branded lubricants.
Lubricants Manager
Job Ref: HR/SVL/LSC/I
Reporting
to the Lubricants Integration & Supply Chain Manager, the Logistics Manager
will be responsible for managing the outbound logistics of lubricants in Kenya
within the guidelines of company Health Safety Security & Environment
rules, in a cost effective manner, while meeting agreed customer service
standards.
Key Performance areas for the role:
- Contributing to
Shell and Vivo Lubricants supply chain management mission; to co-ordinate
the marketplace, distribution network and activity ¡n such a way that
customers are provided with higher service levels while overall costs are
kept to a minimum.
- Planning and
recommending short- and medium-term outbound logistics business strategy
and standards for the company.
- Providing
strategic and immediate support to Marketing and Sales regarding
distribution economics/logistics/forward planning/options, customer
service and tender support activities.
- Managing
outbound logistics portfolio expenditure.
- Initiating stock
management policies and procedures, concerning stock control, quality
systems and damaged stocks.
- Optimising the
outbound logistics network, improving utilisation of relevant assets,
optimising working capital, smoothing distribution patterns, and reducing
time-to-market process.
- Developing and
overseeing the implementation of a professional fleet strategy for supply
chain to achieve best-in-class standards for fleet management in
accordance with the company Road Transport Guide.
- Instituting
bench marking tracking for outbound logistics to measure company
performance relative to best-in-class standards.
- Negotiating,
establishing and delivering appropriate service levels for the business,
and ensuring customers’ orders are delivered on time as per agreed service
level agreement, in a safe and cost-effective manner.
- Training
subordinates to ensure business continuity.
- Ensuring raw
materials and finished products are well maintained according to company
standards.
- Taking monthly
stock count of all stock items (qualitatively and quantitatively),
including gain and loss reports for bulk base oil and additives.
- Monitor,
follow-up and control the stock management activities.
- Championing HSSE
procedures and policies in Road Transport, storage and
handling activities.
Minimum requirements/competencies
- Bachelor’s
degree - preferably in Logistics/Operations, withat least five years’
Logistics experience.
- Hands-on
experience in leading teams.
- Knowledge of
Lubricants business is an added advantage.
- Knowledge of
Supply Chain management, contract management is essential.
Lubricants Marketing Implementer
Job Ref: HR/SVL/B2C/I
Reporting
to the Lubricants Marketing Manager, the Lubricants Marketing Implementer will
be responsible for delivering lubricants marketing operational excellence
through implementing agreed lubricants marketing initiatives, including
campaigns, programmes, training and tools that will support market penetration,
brand health and financial targets.
Key Performance areas for the role:
- Monitor
competitive activity, market changes and trends; make recommendations to
adjust strategy as required.
- Develop,
maintain and implement the Indirect marketing strategy for each target
sector, covering pricing (cross- and multi-channel), product portfolio,
training (including product & sector knowledge and sales skills),
integrated marketing
- communications
plan (including marketing calendar) that is embedded into Distributor
business plans.
- Drive local
adaptation of global brand and sector materials and programmes (i.e.
merchandising and promotions) where relevant to drive growth.
- Monitor and
analyse data to understand brand, product and Distributor performance and
trends across each sector.
- Complete agreed
local initiative reviews and challenge the implementation team to ensure
the learnings (what has/has not worked and what should/should not be
repeated) are captured clearly.
- Ensure all
marketing activities are evaluated in terms of return on investment, and
that a Post Investment Review is carried out post activities.
Minimum requirements/competencies
- Bachelor’s
degree — preferably in Marketing or Engineering, with at least three
years’ working experience in Marketing and an understanding of the
appropriate marketing tools and principles.
- Hands-on
experience in marketing project management.
- Methodical,
self-motivated individual.
- Good analytical
and problem-solving skills.
- Minimum
qualification: second-class honours (upper division).
Field-Based Accounts Manager (Lubricants Sales Engineer) Power &
Manufacturing
Job Ref: HR/SVL/B2C/2
Reporting
to lubricants Sales Manager, the Field-Based Accounts Manager will
be responsible for maintaining, developing and growing existing lubricants
customer base, increasing volume and margins, whilst maintaining customer
satisfaction at all times.
Key Performance areas for the role:
- Achieve targets
on sales volumes, commercial contribution,integrated contribution, direct
costs and working capital in line with approved plans.
- Develop and
maintain long-term commercial relationships with key accounts.
- Achieve
financial, volume and other related business plan targets for lubricants
and other associated products and services, as specified within the sector
business plan.
- Manage and
support implementation of marketing propositions and promotions.
- Develop strong
working relationships with customers at all levels, to achieve buy-in and
implement the agreed Customer Value Propositions.
- Identify and
pursue all opportunities to up-sell and cross-sell.
- Proactively
liaise and communicate with all departments within SVL to ensure
customers’ requirements are met.
Minimum requirements/competencies
- Bachelor’s
degree in Marketing or Engineering with at least 3 years work experience
in a sales or marketing field.
- Minimum
qualification second class honours upper division.
- Hands on
experience in selling & negotiation, customer relationship management
and channel management.
- Good problem
solving skills.
Field Based Accounts Manager (Lubricant Sales Engineer) Franchise
Workshops
Job Ref: HR/SVL/B2C/3
Reporting
to lubricants Sales Manager, the Field-Based Accounts Manager will be
responsible for maintaining, developing and growing existing lubricants
customers base, increasing volume and margins, whilst maintaining customer
satisfaction at all times.
Key Performance areas for the role:
- Achieve targets
on sales volumes, commercial contribution, integrated contribution, direct
costs and working capital in line with approved plans.
- Develop and
maintain long-term commercial relationships with key accounts.
- Achieve
financial, volume and other related business plan targets for lubricants
and other associated products and services, as specified within the sector
business plan.
- Manage and
support implementation of marketing propositions and promotions.
- Develop strong
working relationships with customers at all levels, to achieve buy-in and
then implement the agreed Customer Value Proposition.
- Identify and
pursue all opportunities to up-sell and cross-sell at all levels.
- Proactively
liaise and communicate with all departments within Vivo Energy to ensure
customers’ requirements are met.
- To record all
gains and losses on a monthly basis and track against targets.
Minimum requirements/competencies
- Bachelor’s
degree in Marketing or Engineering, with at least three years’ work
experience in a sales or marketing field.
- Minimum
qualification: second-class honours (upper division).
- Hands on
experience in selling & negotiation, customer
relationship management and channel management.
- Good
problem-solving skills.
Front-Line Technical Support
Lubricants
Job Ref: HR/SVL/B2C/4
Reporting
to lubricants Sales Manager, the Front-Line Technical Support for Lubricants
will be responsible for offering technical support to Commercial sales team and
customers (both existing and prospective), in line with company lubricants
technical guidelines.
Key Performance Areas for the Role
- Provide technical
advice based on telephone calls, customer visits and staff queries.
- Evaluate and
provide customer dispensing equipment requirements.
- Facilitate and
interpret oil analysis results and carry out oil condition monitoring for
customers.
- Conduct lubrication
surveys for new equipment, new customers or on customer request.
- Conduct internal
and external technical training to sales staff customers, distributors and
mechanics.
- Support the
sales team in tender process and any commercial offer (technical value proposition
offer).
- Investigate and
resolve lubricants related problems and complaints customers.
- Support
Marketing team in promotions and product launches (according to activity
calendar).
- Run product
performance trials.
- Deliver
Technical Customer Value Proposition committed to by business (quality
assurance, flushing and filling, open gear, oil condition monitoring,
etc.).
- Provide agreed
number of Demonstrated Value Records.
Minimum requirements/competencies
- Bachelor’s
degree in Engineering, with at least three years’ experience in a related
field.
- Good analytical,
communication and presentation skills.
- Minimum
qualification: second-class honours (upper division).
Applications
If you
are up to the challenge, and possess the necessary qualifications and experience,
please send your detailed resume with your cell phone number via email to
hr@vivoenergy.com.
Please
indicate your experience/qualifications, and clearly quote the job title and
reference.
The
deadline for applications is 11th January 2013.
Only
short-listed applicants would be contacted.
Shell and Vivo Lubricants
is an equal opportunity employer!
