NGO Jobs in Kenya - IHPMR


The Institute of Health Policy Management & Research (IHPMR) is a fast growing institute with a presence in Kenya, Rwanda, Tanzania and Uganda.

Established in 2010, IHPMR endeavors to contribute to the improvement in the access to and qualityof healthcare through training, education, research and advocacy.

To support the achievement of its mission, IHPMR hereby invites applications for the following positions:
Job Description

Job Title: Administrative Officer

Place of Work: Based in Nairobi

Reports to: Executive Director

Internal Relationships:
  • Capacity Development Officer
  • Communications & Advocacy Officer
  • Research Officer
  • Logistics Officer
External Relationships
  • Consultants and Associates
  • Suppliers/Service Providers
(This job description outlines the basic tasks and responsibilities associated with this position)

Purpose

The position holder will be responsible for maintaining day to day accounting, administrative and personnel services in order to meet legislative requirements and support IHPMR’s operations

Key Responsibilities

I. Accounting
  • Implement financial policies and procedures
  • Reconcile the general ledger
  • Prepare and reconcile general bank statements
  • Establish and maintain supplier accounts
  • Ensure transactions are properly recorded and entered into the computerized
  • accounting system
  • Prepare income statements
  • Prepare balance sheets
  • Assist with the annual audit
  • Maintain financial files and records
II. Procurement
  • Order office supplies and monitor inventory.
  • Reconcile the accounts payable
  • Reconcile the accounts receivable
III. Administrative Duties
  • Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages.
  • Respond to inquiries
  • Assist staff with administrative duties as requested.
  • Distribute incoming mail and prepare outgoing mail including bulk mail.
  • Maintain front desk area, keeping it clean and free from clutter.
  • Update and maintain mailing lists.
  • Produce mailing labels and reports as requested.
  • Maintain appropriate interpersonal relationships with employees, peers, and consumers.
  • Administer employment agreements
  • Maintain the leave management system
  • Prepare payroll
  • Facilitate special event registration and execution.
IV. Other Duties

This Job Description is not intended to be all inclusive. 

The staff member may be required to perform other related duties as agreed to meet the on-going needs of the Institute. 

All role holders at IHPMR should be aware of and support the Institute’s Vision, mission, values and appropriate strategies.

V. Person Specification
  • Bachelor’s degree in business administration or equivalent experience
  • A Minimum two years clerical or administrative experience
  • Accounting and bookkeeping skills
  • Computer skills including the ability to operate the Pastel accounting system
  • Proficiency in Microsoft Office software (Word, Access, Excel, PowerPoint
  • Good numerical skills
  • Demonstrated written and oral communication skills
  • Excellent analytical skills
  • Excellent organizational and time and stress management skills
  • Flexible and cooperative team player and a willingness to take on tasks outside of job the description
  • Ability and willingness to work some early mornings, evenings and weekend days
  • Honest and trustworthy
  • High degree of discretion dealing with confidential information.
  • Knowledge of general office machines and telephone system
  • Ability and willingness to work some early mornings, evenings and weekend days
  • Ability to travel for short business trips.
  • Genuine willingness and desire to help IHPMR fulfil its mission
Job Description

Job Title: Capacity Development Officer

Place of Work: Based in Nairobi, with frequent travel within the East African region as required

Reports to: Executive Director

Manages: 
  • Program Assistants
  • Capacity Building Associates
Internal Relationships
  • Administrative Officer
  • Communication & Advocacy Officer
  • Research Officer
External Relationships
  • IHPMR Associates
  • Healthcare Federations
  • Policy Makers
  • Academic/research Institutions
  • Existing and potential clients
(This job description outlines the basic tasks and responsibilities associated with this position)

Purpose

The position holder will be responsible for the following tasks; -
  • To develop and build the capacity development business of the health care workers in Eastern Africa.
  • To identify staff development and training needs of IHPMR and ensure that training is obtained.
  • To network with partners and identify capacity gaps, develop innovative programmes that address the needs whilst maintaining quality and efficiency in service delivery.
Key Responsibilities

Provide strategic direction on new and existing business development in training and technical assistance

I. Capacity building and skills development
  • Design and develop open and in-house training programs that meet the needs of target IHPMR staff and ensure that training is obtained.
  • Be responsible for the development of performance targets of the team within IHPMR
  • Complete necessary performance assessments of subordinate staff ensuring gaps are addressed.
  • Carry out market research, competitor and customer surveys to ensure client satisfaction.
  • Maintain a high quality of client service at all stages of the capacity development processes
  • Promote, at all times, a pleasant working environment for all staff and interns at IHPMR to ensure that the overall objectives of IHPMR achieved
  • Monitor and report on capacity building activities and provide relevant management information on a weekly basis.
II. Partners’ network and capacity development programmes
  • Design and develop open and in-house training programs that meet the needs of target clients
  • Coordinate the execution of training and technical assistance assignments for external stakeholders’ in liaison with the Institute’s program assistants and resource persons.
  • Design and implement communities of practice for CHMI implementers across the East African region.
  • Networking with clients both individual clients and corporate clients
  • Generate leads and develop them into genuine prospects through relationship building and expansion of contacts.
  • In liaison with the Communication & Advocacy Team, market IHPMR’s capacity development programs to increase their demand
III. Planning, Budgeting and proposal development
  • Develop, implement and control the Institute’s annual training and technical assistance budget.
  • Prepare monthly activity reports, quarterly reports against annual plan.
  • Prepare technical and financial proposals for both HR training and technical assistance assignments in response to tenders or requests for proposals.
  • Provide quarterly analysis on competitor organisations and assist continuous improvement of the Institute’s competitive positioning
  • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
IV. Other duties

This Job Description is not intended to be all inclusive. 

The staff member may be required to perform other related duties as agreed to meet the on-going needs of the Institute. 

All role holders at IHPMR should be aware of and support the Institute’s Vision, mission, values and appropriate strategies

V. Person Specification
  • Bachelor degree in a relevant field
  • At least two years’ work experience
  • Demonstrable experience in capacity building including coordination of training programs
  • Experience of managing budgets
  • Excellent written and verbal communication skills
  • Excellent analytical skills
  • Good numerical skills
  • A confident, self-starter who displays initiative, creativity and strategic-thinking in all aspects of project development
  • Demonstrated international outlook and ability to interact and develop relationships with people from a broad range of backgrounds and cultures
  • Competence in working in MS Office (Word, Excel and PowerPoint and Outlook)
  • Experience in staff supervision and/or working with consultants
  • Competence in using digital and social media tools.
  • Flexible and cooperative team player and a willingness to take on tasks outside of job the description
  • Ability and willingness to work some early mornings, evenings and weekend days
  • Willingness to regularly travel within East Africa including Kenya, Rwanda, Tanzania and Uganda
  • Genuine willingness and desire to help IHPMR fulfil its mission
Job Description

Job Title: Communication & Advocacy Manager

Place of Work: Based in Nairobi, with frequent travel within the East African region as required

Reports to: Executive Director

Manages: Communication & Advocacy Manager Intern

Internal Relationships
  • Administrative Officer
  • Capacity Development Manager
  • Research Manager
External Relationships
  • Program Implementers
  • IHPMR Associates
  • Healthcare Federations
  • Policy Makers
  • Academic/research Institutions
  • Service Providers – printers, designers, PR agencies
(This job description outlines the basic tasks and responsibilities associated with this position)

Purpose
  • The position holder is responsible for the following tasks: -
  • To raise awareness of IHPMR’s work and
  • To generate public support for its advocacy agenda;
  • To increase IHPMR’s visibility to its target audience
Key Tasks and Responsibilities

I. Communication and Media Management
  • Manage all corporate communications, brand equity, press and public relations on all media platforms including website content, electronic direct mailers, social networking sites and other digital media platforms;
  • Management of donor funding up to final programme report
  • Develop and maintain media relationships in the Eastern Africa region
  • Prepare presentations, speeches, press releases, electronic direct mailers, media and communications collateral and advertisements;
  • Track, recording and compiling local and international media coverage and news-clippings from press outlets of events that are of interest to IHPMR;
  • Edit reports, research and business proposals, articles and proposals for clarity, messaging, readability, ease of comprehension, and consistency for spelling, typographical, and grammatical errors and conceptualize graphics that drive or support the written material
  • Coordinate the development, production of promotion materials.
  • Coordinate the production publication of monthly newsletter, monthly report, annual report and posting of weblogs.
  • Research and author articles and blogs.
  • Conduct past performance research and evaluation, write corporate capabilities and management sections of proposals developed by IHPMR
II. Public Relations and event management
  • Liaise with advertising, PR firms, production houses and other relevant service providers;
  • Develop and co-ordinate above- and below-the-line marketing promotion plans and schedule; and ensure the production quality and timelines are met;
  • Organize and manage events including health care forum, health innovations awards and handle event media management
III. Advocacy
  • Oversee the development and implementation of IHPMR’s communication and advocacy strategy
  • Identify and secure partners and sponsors to develop joint advocacy promotions that increase the awareness of IHPMR’s products and services
  • Research and document areas that can generate a need for IHPMR’s intervention the health sector.
IV. Strategic Partnership Development and Management
  • Create and maintain media contact lists, liaise with individuals and media outlets and develop and manage relationships with key media partners including outlets, PR agencies and contractors.
  • Lead and support the development of linkages with media, research and academic institutions in countries and the region, and facilitate collaboration in policy development and influencing within the region
  • Managing content of the IHPMR and CHMI websites
  • Identifies potential funding partners for advocacy programs and projects.
  • In liaison with the Research Manager and Team Analyst, prepare and market proposals to potential donors.
  • Conduct interviews with key personnel, subcontractors, program managers, and subject matter experts to improve writing and editing of curricula vitae and biographies.
V. Staff Management
  • Be responsible for the development & performance of the communications and advocacy team within IHPMR
  • Complete necessary performance assessments of subordinate staff.
  • Promote, at all times, a pleasant working environment for all staff and interns at IHPMR to ensure that the overall objectives of IHPMR achieved
VI. Planning and Budgeting
  • Attend and participate in management meetings
  • Provide monthly activity reports, quarterly reports against plan
  • Prepare, implement and control the Institute’s communication and advocacy budget.
VII. Other duties

This Job Description is not intended to be all inclusive. 

The staff member may be required to perform other related duties as agreed to meet the on-going needs of the Institute. 

All role holders at IHPMR should be aware of and support the Institute’s Vision, mission, values and appropriate strategies

VIII. Person Specification
  • Bachelor degree in communication/public relations
  • At least two years’ work experience
  • Good knowledge of communication and public relations techniques.
  • Excellent written and verbal communication skills
  • Excellent analytical skills
  • Good numerical skills
  • A confident, self-starter who displays initiative, creativity and strategic-thinking in all aspects of project development
  • Demonstrated international outlook and ability to interact and develop relationships with people from a broad range of backgrounds and cultures
  • Excellent computer skills with expertise in Power point, Word, Excel and Outlook
  • Exposure to reporting requirements of donors
  • Experience in staff supervision and/or working with consultants
  • Competence in using digital and social media tools.
  • Flexible and cooperative team player and a willingness to take on tasks outside of job the description
  • Ability and willingness to work some early mornings, evenings and weekend days
  • Willingness to regularly travel within East Africa including Kenya, Rwanda, Tanzania and Uganda
  • Genuine willingness and desire to help IHPMR fulfil its mission
Job Description

Job Title: Research Manager

Place of Work: Based in Nairobi, with frequent travel within the East African region as required

Reports to: Executive Director

Line Management responsibility :
  • Research Team Leaders
  • Research Associates
Internal Relationships
  • Capacity Development Manager
  • Communications & Advocacy Manager
  • Team Leader, Business Analysis
External Relationships
  • Program Implementers
  • IHPMR Associates
  • Healthcare Federations
  • Policy Makers
  • Academic/research Institutions
  • Existing and potential clients
(This job description outlines the basic tasks and responsibilities associated with this position)

Purpose

The position holder will be responsible for the following tasks

To develop collaborations with local and international education and research institutions and identify a niche for the institute

Manage data and information that provides detailed capacity gap analysis vis-a-vis local and international and status of the health sector in Kenya

In charge of managing research projects at the institute, donor scoping for health sector stakeholders and partners.

Key Responsibilities
I. Research and data management
  • Continuously and systematically identify and profile health market innovations in Kenya to build a comprehensive live database of existing programs. This will include:
  • Conducting literature and database searches on health market innovations
  • Administering data collection questionnaires including face-to face interviews, telephone interviews, printed surveys, electronic survey etc on health market innovations.
  • Synthesize insights and perform comparative analysis of programs across different geographies and/or models
  • Profile health markets donors and investors supporting health market innovations in the four target countries of East Africa ( Kenya, Rwanda, Tanzania and Uganda)
  • Synthesize insights and perform comparative analysis of programs across different geographies and/or models
  • Design research protocols (including approach, methodology, sampling, questionnaires and interview guides) and ensure that they are reviewed internally and approved by clients.
  • Interpret data, write reports, and make actionable recommendations
  • Identify, analyse, and write up case studies of selected programs based on the IHPMR case study framework
  • Report/ debrief research findings to the clients, together with the Executive Director and or Research Associates/Consultants if required (depending on client expectations, etc.)
  • Generate leads and develop them into genuine research prospects through relationship building and expansion of contacts
  • Maintain a high quality of client service at every stage of the research process
  • Own the Marketing Database and keep it maintained with critical client information, contacts too low for this position
II. Donor Scoping
  • Profile health markets donors and investors supporting health market innovations in the four target countries of East Africa ( Kenya, Rwanda, Tanzania and Uganda)
III. Project Management
  • Draw up schedules for all aspects of each project and ensure that they are issued and agreed by all relevant personnel, notifying people immediately of any changes.
  • Develop research proposals including costings as agreed with the Executive Director and sell them to clients
IV. Staff Management and development
  • Manage project teams (including research team leaders, research assistants, research executives and research associates) and effectively delegate responsibility on all relevant aspects of the projects, to ensure accurate, timely and cost effective execution of the research.
  • Monitor and evaluate the performance of individual team members and the team as a whole to ensure that maximum effort is directed towards achieving objectives
  • Manage project teams ( including research team leaders, research assistants, research executives and research associates) and effectively delegate responsibility on all relevant aspects of the projects, to ensure accurate, timely and cost effective execution of the research
  • Monitor and evaluate the performance of individual team members and the team as a whole to ensure that maximum effort is directed towards achieving objectives
  • Supervise field work of the research team
  • Be responsible for the development & performance of the research team within IHPMR.
  • Complete necessary performance assessments of subordinate staff.
  • Promote, at all times, a pleasant working environment for all staff and interns at IHPMR
  • Work as part of a team to ensure that the overall objectives of IHPMR achieved
V. Planning and Budgeting
  • Prepare, implement and control the Institute’s annual research budget
  • Provide monthly activity reports, quarterly reports against plan
VI. Other duties 

This Job Description is not intended to be all inclusive. 

The staff member may perform other related duties as agreed to meet the on-going needs of the Institute. 

All role holders at IHPMR should be aware of and support the Institute’s Vision, mission, values and appropriate strategies.

Person Specification
Essential
  • Minimum of a Bachelor’s degree qualification in social sciences
  • At least two years’ research experience. Health sector experience would be an added advantage.
  • Ability to design and execute multiple research projects simultaneously.
  • Good working knowledge of analytical and statistical tools to analyze and interpret data, MS Word, Excel, and PowerPoint software.
  • Experience in survey design, execution and analysis and other standard research methodologies including phone surveys and site usability research.
  • Excellent written and verbal communication skills
  • Excellent analytical skills
  • Good numerical skills
  • Experience in staff supervision and/or working with research teams
  • Competence in using digital and social media tools.
  • A confident, self-starter who displays initiative, creativity and strategic-thinking
  • Flexible and cooperative team player and a willingness to take on tasks outside of job the description
  • Willingness to regularly travel within East Africa including Kenya, Rwanda, Tanzania and Uganda
  • Genuine willingness and desire to help IHPMR fulfil its mission
If you posses the qualities and specifications listed, please send your application, together with a detailed CV, a daytime telephone contact, and names and telephone contacts of three referees, indicating the position you have applied for by email to recruitments@ihpmr.org , so as to reach us not later than 28th December 2012.

Only shortlisted candidates will be contacted.

We are an equal opportunity employer who offers a competitive remuneration commensurate to qualifications and experience.