Assistant ICT Quality Assurance Manager
Job Summary
Job Summary
The
jobholder will be required to develop procedures and strategies to support,
create, maintain and manage technical quality assurance processes and
guidelines and systems infrastructure.
Main Duties
The key responsibilities will among others include:
- Scheduling and
conducting quality audit inspections, analysing and reviewing systems,
data and documentation
- Identifying
variations and potential high risk areas in securing adherence to
standards and procedures
- Recommending
corrective action plans and improvements in the resolution of
non-compliance with standards detected through monitoring and auditing of
processes and procedures
- Communicating,
educating and liaising with users and management to ensure awareness and
adherence to standards, procedures and quality control issues and
activities
- Assisting in
troubleshooting, diagnosing, testing and resolving system problems and
issues
- Conducting and
providing technical guidance and training in application software and
operational procedures
- Analysing,
evaluating and diagnosing technical problems and issues such as
installation, maintenance, repair, upgrade and configuration and
troubleshooting of desktops, software, hardware, printers, Internet,
email, databases, operating systems and security systems
- Testing, identifying
and diagnosing functionality errors and faults in systems, and programming
code within established testing protocols, guidelines and quality
standards to ensure systems perform to specification
- Performing
organisational systems architecture reviews and assessments, and
recommending current and future hardware and software strategies and
directions
- Creating and
reviewing technical documentation such as procedural, instructional and
operational guides and manuals, technical reports and specifications and
maintenance inventory systems
Job Specification
The
incumbent will be required to possess the following qualifications, attributes
and skills:
- Bachelor’s
degree in IT or higher qualifications in ICT
- Possession of an
MBA will be an added advantage
- At least five
years of relevant experience and/or relevant vendor certification
- Certified
Information Systems Auditor (CISA)
- Certified
Information Systems Security professional (CISSP)
Interested
candidates meeting the above criteria should forward an application enclosing
detailed Curriculum Vitae accompanied by copies of certificates and indicating
the current remuneration to the address shown below by 31st December 2012
Only
the short listed candidates will be contacted.
Please
quote this reference on your application and on the envelope:
QA/3/HRD/2012
We are
an equal opportunity employer.
The Director
Human Resources Division
The Director
Human Resources Division
Co-operative
Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi
P.O. Box 48231-00100
Nairobi
