Safari
Park Hotel, a leading five star hotel situated on the Thika road superhighway
and serving the top notch of the Hospitality sector seeks to employ suitable
Kenyan Citizens with the right attributes to fill the positions below.
A. Assistant Front Office Manager
Reporting
to the Front Office Manager, the successful candidate will be responsible to;
- Assist the Front
Office Manager to ensure the smooth running of all Front Office department
sections including: reception, reservations, transport, concierge,
switchboard, business center and the guest relations.
- Help to ensure
full control of the Front Office Department to ensure maximum room
occupancy revenue is attained by the hotel.
- Assist to ensure
that the department has qualified, disciplined and motivated staff through
training.
- Assist to ensure
proper functioning and maintenance of company property entrusted to the
department.
- Assist in the
maintenance of high quality guest services.
- Assist to
develop and sustain close interdepartmental communication and promotion of
harmonious working relationships at the Front Office.
The
position is challenging and calls for a dynamic, confident, aggressive and
forward thinking person with
the following attributes;
the following attributes;
- Aged 30 – 45
years.
- Holder of a
certificate, diploma or degree in Hotel Management from Kenya Utalii
College or any other internationally recognised hotel training
institution.
- At least five
years experience in a similar position, preferably from a five star
establishment. International exposure is an added advantage.
- Ability to
create good rapport with the guests and to be extremely courteous and
friendly at all times.
- Ability to work
without supervision and achieve goals beyond the minimum set standards for
the hotel.
- Ability to set
the highest personal standards of work performance
- Excellent oral
communication skills.
- Must be Computer
literate with knowledge of the latest version of Fidelio hotel management
system.
B. Night Manager
Reporting
to the General Manager through the Front Office Manager, the successful
candidate will be
responsible to;
responsible to;
- Ensure the
smooth running of the hotel through the night to maintain standards to
guests and customers.
- Ensure that all
the hotel departments are adequately staffed through the night taking into
consideration the volume of business, and that the staff are productive
overnight.
- Ensure that
guests are served efficiently and receive an exceptional level of customer
service from the night team by ensuring coverage of all sections of the
hotel.
- Responsible for
the health, safety and security of the hotel in the absence of the General
Manager at night.
- Ensuring the
correct cash handling procedures are followed by the cashiering staff.
- Maximizing sales
opportunities and the running of the night audit.
- Responsible for
night staff transport for Hotel and Casino.
The
position is challenging and calls for a dynamic, confident, aggressive and
forward thinking person with
the following attributes;
the following attributes;
- Aged 35 – 45
years.
- Holder of a
certificate or above in Hotel Management from Kenya Utalii College or any
other internationally recognised hotel training institution.
- At least five
years experience in a similar position, preferably from a five star
establishment.
- Ability to
create good rapport with the guests and to be extremely courteous and
friendly at all times.
- Ability to work
without supervision and achieve goals beyond the minimum set standards.
- Exposure
(working knowledge) in Front Office including night auditing and F&B
operations.
- Excellent oral
communication skills and a high standard of work performance.
- Computer
literate with knowledge of the latest version of Fidelio hotel management
system.
A
competitive salary depending on qualifications and experience will be offered
to the successful candidates.
Applications
accompanied by a detailed CV and copies of relevant certificates and
testimonials from applicants who meet the above qualifications and are up to
the challenge should be sent to the address below to reach them by December 14,
2012.
Human
Resources & Admin. Manager
P.O. Box 45038-00100
Nairobi
P.O. Box 45038-00100
Nairobi
or
email careers@safariparkhotel.co.ke
