Recruitment at Nairobi Women’s Hospital


The Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare.

We are recruiting for the following high calibre individuals to join our team of healthcare professionals. 

Marketing and Business Development Manager

The key responsibilities of this role will include but not limited to:-
  • Assessment of marketing opportunities and target markets, intelligence gathering on customers and competitors, coordinating generation leads for possible sales, follow-up sales activity, formal proposal writing and business model design.
  • Developing new revenue streams from new products and services, while optimizing income from existing lines through innovative marketing and rapid exploitation of changing customer needs and tastes.
  • Growing the market share through new patients and creating unique customer experience
  • Managing and monitoring departmental budget
  • Expanding the organization’s product reach and profit revenues by identifying new markets and attracting new clients.
  • Researching new business opportunities, identify likely sales points, develop strategic plans and sales strategies
  • Managing the maintenance, enhancement and growth of product lines.
  • Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance
  • Identifying, implementing and benchmarking best practices in management
  • Determining & coordinating departmental reporting and communication requirements
  • Ensuring Superior Customer Experience
Qualifications and Skills
  • B. Com Marketing/ BA Marketing Major
  • Post graduate qualification-Marketing/ Journalism/ Mass Media/ Public Relations
  • At least 3 years relevant work experience
Customer Relations Executive (Hurlingham Branch)

The key responsibilities of this role will include but not limited to:-
  • Meet and greet all clients into the organization
  • Executing marketing activities and customer/prospect contact towards achieving agreed marketing targets and manage clients’ data base
  • Creating and maintaining existing and new customers’ relations.
  • Implementing planned marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities
  • Facilitating the development of profitable business and sustainable relationships internally and externally.
  • Inpatient relationship management including doctors, relatives, patients IP, insurance companies
  • Alerting the relevant persons on all emergency and special needs cases
  • Provision of unique and superior client service by being the point person on all client concerns
  • Ensuring client feedback forms are distributed to clients and received back
Qualifications and Skills
  • Diploma in business or marketing related discipline
  • Diploma in medical related discipline with a flair for business or marketing
  • Experience in marketing area/customer care/relationship management desired
Intern - Public Relations (3-6 Months)

The key responsibilities of this role will include but not limited to:-
  • Set up and run the hospital social media (facebook and Twitter) and blogging
  • Supporting implementation of the Strategic PR and Media plans
  • Developing and editing publicity and communication materials including the newsletter, and media articles.
  • Ensuring engagement with all forms of media to facilitate constant coverage of the organization
  • Managing all organizational publicity and reputation
  • Partnering with other organizations to increase the organization’s publicity
  • Responsible for receiving, managing and disseminating information on the organization internally and externally.
  • Supporting guest relations and organizational events
  • Managing online visibility through company website, social media networks, etc.
Qualifications and Skills
  • Bachelors degree in  Journalism/Mass Communication /PR or equivalent
  • Previous internship with an NGO is an added advantage
Marketing Intern

Qualifications and Skills
  • Bachelors degree in Marketing or equivalent
  • Previous internship with an NGO is an added advantage
How to Apply

Interested applicants are invited to send their applications detailing current and expected salary and a CV with contact details of three referees to the General Manager Human Resource P.O. Box 10552-00100 Nairobi, clearly marking the application with position applied for. 

DO NOT attach certificates. 

Applications can also be emailed to vacancies@nwch.co.ke with the position applied for as the subject line by Friday, 12th October 2012.