NGO Jobs in Kenya - ILRI

ICT Infrastructure Manager 

(closing 31 October 2012)

Vacancy Number: IM/ ICT/10/12
Location: Nairobi, Kenya
Duration: 2-year contract renewable

The International Livestock Research Institute (ILRI) works to enhance the roles livestock play in pathways out of poverty in developing countries. 

ILRI is a member of the CGIAR Consortium, a global research partnership of 15 centres working with many partners for a food-secure future. 

ILRI has two main campuses in East Africa and other hubs in East, West and southern Africa and South, Southeast and East Asia. www.ilri.org.

CGIAR is a global agricultural research partnership for a food-secure future. Its science is carried out by 15 research centres that are members of the CGIAR Consortium in collaboration with hundreds of partner organizations. www.cgiar.org.

ILRI seeks to recruit an ICT Infrastructure Manager to lead the ICT Infrastructure and “back office” functions for ILRI and World Agroforestry Centre (ICRAF). 

This is to ensure that staffs of ILRI and ICRAF, hosted organisations and visitors receive the expected level of infrastructure services from the ICT Department so that they can work efficiently and effectively. 

The infrastructure includes internet and other external connections, the internal network, telecommunications systems, servers and the core applications and systems that they provide, storage, ICT security and disaster recovery. 

This position also takes on the role of ICT Security officer with responsibility to ensure that the networks, data and other resources of ILRI and ICRAF are secure and can be restored quickly after any disaster. 

The level of security needs to be balanced with the convenience of staff to be able to carry out their work effectively. 

The position holder will be expected to spend equal amounts of time at the ICRAF campus and the ILRI Kenya campus to provide the necessary leadership of staff at each location.

Key responsibilities

• Lead the ICT Infrastructure team at ILRI and ICRAF, principal responsibilities will be in Nairobi but they will also need to ensure that similar standards and configurations are implemented in Ethiopia and other regions;
• Manage the contracts and on-site technicians for services that are outsourced. These will include a contract for Server room equipment, telecommunications equipment and cabling service and maintenance and the internet services contract;
• Plan the work and budgets of the ICT Infrastructure team together with the Head of ICT, the ICT Applications manager and the ICT Customer Services manager and ensure that the linkages between the teams capture all the tasks that need to be carried out by the ICT Department;
• Develop and maintain the ICT replacement and investment plan for infrastructure resources used to create the ICT environment at ILRI and ICRAF;
• Coordinate the ICT Infrastructure requirements of the regional offices and ensure that the required hardware resources, software licenses and access to institutional information resources are available to all staff wherever they located;
• Carry out and regularly update risk assessment of the ICT environment at ILRI and ICRAF.
• Implement and monitor the ICT compliance requirements, security policies and procedures in ILRI, ICRAF and the CGIAR;
• Develop, implement, test and monitor the ICT disaster recovery plan (DRP) for ILRI and ICRAF and work with the Head of ICT to integrate the DRP into the ICT Business Continuity Plan (BCP);
• Carry out penetration and vulnerability tests on the network and systems at least twice a year;
• Ensure that identity management and systems management are well managed in terms of security and permissions that are assigned to staff that use the systems;
• Ensure that physical access to equipment is secure to minimise internal security risks;
• Identify important security risks and provide advice on how these can be prevented or minimised, through training and user awareness;
• Develop and improve ICT procedures and configurations required in the ICT Infrastructure team and monitor to ensure at these are correctly implemented within ILRI and ICRAF;
• Lead ICT and Security projects that are implemented by the ICT Infrastructure team;
• Be available on-call during evenings and weekends as per the agreed roster to provide Infrastructure support and to resolve urgent issues. This may involve providing remote support or returning to the office as required;
• Be available to work on infrastructure project implementation during evenings and weekends to minimise disruption to those working on the campus;
• Manage the campus firewalls that are the first level of security for the campus network;
• Maintain and monitor the change management documentation and the incident logs;
• Identify commonly recurring requests for assistance and provide advice on how these can be prevented or minimised, through training, user awareness, changes in configuration etc;
• Research into finding more effective ways of using and configuring applications that can then be rolled out across the campuses or posted to the intranet and communicated to staff for their use.
• Provide covering support to the work of the ICT Customer Services team when required;
• Provide guidance and mentoring to the ICT Infrastructure staff;
• Supervise students that are on attachment to the ICT Department;
• Set the performance indicators for the ICT Infrastructure team, ensure that the statistics required to monitor these indicators are being captured and are regularly analysed and posted to the intranet so that staff can follow the performance of the team;
• Carry out regular seminars, user awareness exercises and develop flyers and other informational documents to raise the awareness of staff at the Centres to new and more effective ways of working, ICT security issues and other useful ICT information;
• Provide input into the ICT Department’s information portal;
• Provide input into the ICT Liaison groups on the Nairobi campuses to receive feedback and disseminate ICT information to a group of ICT proficient staff;
• Keep up-to-date with changes and advancements in ICT Infrastructure and the type of applications that are supported and make suggestions for improvements to the services provided.

Requirements

• First Degree in Computer Science or equivalent;
• Up to date certification Microsoft Certified Systems Engineer (MCSE) and/or CISCO Certifications or ICT Security Certification or Information Technology Infrastructure Library (ITIL);
• A minimum of 5 years’ experience in an ICT infrastructure and networked service environment;
• Customer service, supervisory and management training.

Other competencies

• Well organised to manage projects in several locations;
• Good communication and interpersonal skills with the ability to pass on information clearly to users and to grasp difficulties perceived by users;
• Strong customer service orientation that establishes a good working relationship with customers, with the attitude of wanting to assist people and pass-on their knowledge and experience to others;
• Good logical diagnostic skills and ability to exercise good judgement in the resolution of problems.
• Ability to multi-task in dealing with several different problems at a time;
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum supervision;
• Ability to communicate fluently in written and verbal English.

Terms of Appointment: 

This is a Nationally Recruited Staff (NRS) position based at ILRI’s Nairobi campus and ICRAF.  It is open to Kenyan nationals only.  

The position is on a 2-year contract renewable subject to satisfactory performance and availability of funding.

Job level and salary: 

This position is job level 3B with a starting gross salary of KES 237, 417 per month. The benefits package includes pension, medical and other insurances for ILRI’s Nationally Recruited Staff.

Location: The position will be based at the ILRI campus and ICRAF in Nairobi, Kenya.

Senior Administrative Assistant 

(closing 31 October 2012)

Vacancy Number: SAA/DIR/10/2012
Duration: 2-year contract renewable

The International Livestock Research Institute (ILRI) works to enhance the roles livestock play in pathways out of poverty in developing countries. 

ILRI is a member of the CGIAR Consortium, a global research partnership of 15 centres working with many partners for a food-secure future. 

ILRI has two main campuses in East Africa and other hubs in East, West and southern Africa and South, Southeast and East Asia. www.ilri.org.

CGIAR is a global agricultural research partnership for a food-secure future. Its science is carried out by15 research centres that are members of the CGIAR Consortium in collaboration with hundreds of partner organizations. www.cgiar.org.

Job Purpose: 

ILRI seeks to recruit a Senior Administrative Assistant to support the Director of Institutional Planning and the Deputy Director General Research. The purpose of this job is to provide professional support and assistance to the Directors.

Responsibilities

• Provide general administrative and secretarial support to the Directorate office and visitors where necessary. This includes filing, travel expense reports, business cards etc;
• Organize all travel arrangements, tickets, visas, accommodation etc for Directors.  Ensure appropriate travel reports are submitted and keep a database of Directors’ travel schedules;
• Organize itineraries for donor visitors and VIPs to the institute including scheduling meetings with members of the institute and liaising with public awareness and other units to make sure all the logistics are in place;
• Assist in liaising with research leaders, regional offices, programme management officers and assistants across the institute;
• Maintain an up-to –date database on details of all the donor visitors and VIPs to the institute as well as those provided by directors;
• Handling calls, enquiries and other communications for the Directors;
• Develop and maintain systems and processes to ensure proper and efficient flow of management information to the appropriate parties concerning directives, policies, the results of meetings and discussions.

Requirements

• First degree in Business Administration or related field;
• Demonstrate ability to handle high level administrative duties;
• Highly computer literate i.e. must be proficient in MS-Office applications;
• At least three years administrative support and office management experience in a busy organization;
• Front office experience and public relations or customer relations skills would be an added advantage;
• Highly effective multi-tasking skills with ability to coordinate prioritize and organise workload;
• Good negotiation and communication skills, including writing skills in English and Kiswahili; written and verbal;
• Confident, outgoing personality, highly articulate and able to relate with people at all levels;
• Ability to maintain high levels of confidentiality;
• A good team player.

Terms of Appointment: 

This is a Nationally Recruited Staff (NRS) position based at ILRI’s Nairobi campus and is open to Kenyan nationals only.  

The position is on a 2-year contract renewable subject to satisfactory performance and availability of funding.  

The successful candidate will report to the Director of Institutional Planning and Deputy Director General-Research.

Job level and salary: 

This position is job level 2A with a starting gross salary of KES 71,479.00 per month. 

The benefits package includes pension, medical and other insurances within ILRI’s Nationally Recruited Staff Scheme.

Location: The position will be based at the ILRI campus in Nairobi, Kenya.

Grants Officer

Sector: Grants           
Location: Kenya           
Employee Type: Regular           
Employee Category: Full Time 

          
Description

Based in Nairobi, the grants officer will support the IRC Lodwar program to ensure implementation of grants is in line with the ECHO regulations, objectives set are met, accurate and comprehensive reports are submitted on time. 

The grants officer will be involved in budget and proposal development. 

Key Responsibilities

Reports:

• Manage all internal reporting, ensuring high-quality, well-written and timely reports meeting donor and IRC requirements, with support from the GC and program managers/ coordinators.
• Ensure that draft reports disseminated for review and feedback by senior management team, relevant technical advisers, and HQ staff prior to submitting the final report to donor.
• Consolidate monthly internal program progress reports based on input from program managers, including tracking progress on program indicators and reporting on key program highlights/issues.
• Preparation and update of country program and specific sectoral information sheets. Provide relevant communications information as necessary for dissemination to donors, regional office and HQ.

Monitoring and Evaluation:

• Work with the GC and Program Coordinators in supporting development of strong data collection and monitoring & evaluation plans within each program and proposal. This includes developing logical frameworks and indicators with technical input from program staff.

Finance and Grants Management:

• Sit in BVAs and programs meetings and support on the follow up of set action points.
• Maintain the grants and report tracking system to ensure all grant files are organized and well managed for planning and preparation of donor reports and project monitoring.
• Support in compiling donor reports and initial review. Participate in proposal development.
• Ensure that report timelines are shared in advance and well written documents are submitted to grants Nairobi on time.
• Program Monitoring and support:
• Organize and coordinate events-World HIV/Aids Day, World Women’s Day, Refugee Day, Peace Day etc. commemorated by the organization.
• Ensure the program work plan is updated with new grants and changes in existing grants.
• Follow up with managers on updating spending and procurement plans.

Minimum requirements

• Bachelor’s degree in international relations or other relevant field;
• Knowledge of UN (UNHCR/ UNDP/ UNICEF/WHO), US (USAID/OFDA), EU (ECHO/ EC) and UK (DFID) donor regulations, procedures and requirements preferred
• Excellent written and spoken English essential
• Excellent organizational skills, ability to determine priorities and attention to detail a must
• Ability to work in a multicultural context as a flexible and respectful team player
• Willingness to travel to the field as and when needed
• High-level of knowledge and practice with Word, Excel, Outlook, etc. required
• Work in a multisectoral/ multicultural team- patience, cultural sensitivity and application of contextual understanding in day to day work
• Ability to work with tight deadlines for proposal development/ information needs

Required Experience & Competencies:

• Flexibility at work
• Cultural sensitivity
• Team player
• Computer literacy- Microsoft  Word and Microsoft Excel
• Previous work experience in similar humanitarian setting is desirable     

Kenyan nationals are encouraged to apply.  International allowances are not available for this position. 

Salary and employee benefits are compliant to the Kenyan NGO Sector.

Please apply on or before 31st October 2012

http://ch.tbe.taleo.net/CH02/ats/careers/apply.jsp?org=IRC&cws=1

IRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer.

IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.